Lifestyle Host Supervisor- The Westin Grand Cayman Seven Mile Beach Resort & Spa

Pyramid Global Hospitality•Jacksonville, FL

1d•$10 - $12•Onsite

About The Position

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: At the West Grand Cayman Seven Mile Beach Resort & Spa we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels and resorts representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at The Westin Grand Cayman Seven Mile Beach Resort & Spa with Pyramid Global can mean for you! What you will have an opportunity to do: We are seeking an energetic, enthusiastic, and experienced individual to join our Lifestyle Team as Lifestyle Host Supervisor. This supervisory role focuses on organizing, delivering, and leading engaging family-oriented events and activity programs in a vibrant resort environment. The ideal candidate will have a proven track record in entertainment and guest engagement, with the creativity, energy, and leadership skills to serve as a key on-stage representative, emcee activities, and collaborate across departments to create memorable experiences for guests of all ages.

Requirements

1-2 years of proven experience in organizing, leading, and delivering events with a focus on family-oriented entertainment in a resort, cruise, theme park, or similar hospitality setting.
Previous experience arranging and implementing activity programs, preferably involving children and groups.
Exceptional interpersonal, communication, and public speaking skills with an outgoing, approachable, and professional demeanor.
Demonstrated enthusiasm, creativity, energy, and ability to perform scripted material and choreography.
Strong multitasking and leadership abilities in a fast-paced, guest-facing environment.
Basic knowledge of event coordination, safety protocols, and guest service standards.
High school diploma or equivalent preferred.
Valid CPR and First Aid certification preferred (training provided if needed).
Must be at least 18 years of age.
Must be able to speak, read, write, and understand English fluently (the primary language used in the workplace).
An audition will be required as part of the application process to assess performance skills, energy, and fit for on-stage roles.
Full-time position (40 hours per week), permanent, with flexible scheduling to meet business needs.
Availability required during weekends, public holidays, school holidays, peak seasons, early mornings, evenings, and high-demand family periods.
The role includes day and evening shifts, with potential on-call or extended hours during busy times.

Nice To Haves

Prior experience in a supervisory or lead role in entertainment/activities is a plus.

Responsibilities

Guest Interaction and Entertainment: Maintain high levels of guest engagement through frequent interactions, using a microphone for announcements, leading on-stage activities, and seeking out opportunities to connect with guests.
Activity Leadership: Serve as the emcee and lead for all adult and family activities, including pool games, trivia sessions, movie nights, sports challenges, island tours, crafts, cooking demonstrations, and other programmed events around the pool and beach areas.
Program Delivery: Learn and perform scripted material, choreography, and routines for various activities; deliver events with enthusiasm, boundless energy, and professionalism.
Event Organization and Setup: Organize and deliver family-oriented entertainment events; assist with setup for beach and pool activities; contribute to the coordination of diverse programming in collaboration with other departments (e.g., bartenders, Beach Ambassadors, pool operators, concierge, Kids Club, and Red Sail Sports/shore excursions).
Team Collaboration: Work closely with cross-functional teams to present varied and engaging activities; provide operational support as needed for excursions, events, or other resort initiatives.
Guest Experience Enhancement: Foster positive interactions, resolve guest inquiries or concerns related to activities, and contribute to making the resort a top destination for families.
Additional Duties: Perform other tasks as assigned by management to support the Lifestyle Team and overall resort operations.