Litigation Paralegal

NCS Credit•Highland Heights, OH

About The Position

NCS Credit is the leader in providing credit professionals, throughout the U.S. and Canada, with proactive solutions to secure receivables, minimize credit risk and improve profitability. NCS provides superior service and customized solutions to meet the needs of our clients. We strive to provide an engaging and collaborative work environment focused on growth for our employees and our business. We are a TEN year Top Workplace award winner! Watch our "Join the Team" video https://youtu.be/HqKnRsk5mzQ and be part of the #1 Notice/Lien Service in the country! Job Summary: The Litigation Paralegal works as a liaison between clients and a national network of attorneys on commercial collections matters. This position provides status updates and answers questions for clients and coordinates with attorneys throughout the litigation and post-judgment stages.

Requirements

Strong verbal and written communication skills
Ability to communicate and collaborate effectively with colleagues, clients, and attorneys
Ability to manage a large caseload
Organizational skills and ability to meet strict deadlines
Negotiation skills
Problem-solving, critical thinking and conflict management skills
Ability to multi-task & prioritize in a fast-paced environment
Meticulous
Associate degree or paralegal certificate required. Bachelor’s degree preferred
Four or more years of experience in a professional legal setting
Frequent typing and use of keyboard/mouse
Prolonged sitting while viewing a computer monitor
Near visual acuity
Ability to present information clearly and communicate effectively, both verbally and in writing, to management, clients, and other staff members

Responsibilities

Acts as a liaison between clients and a national network of attorneys
Maintains independent portfolio of cases
Corresponds with clients and attorneys via phone, email, and online portals to provide case updates and gather information
Reviews attorney and client information and provides feedback
Generates and reviews reports to communicate with clients and attorneys
Conducts jurisdiction-specific research and educates coworkers on findings
Reviews documentation (affidavits, complaints, settlement agreements, releases, waivers, etc.) for accuracy and makes or suggests revisions as necessary
Reviews attorney invoicing and client billing
Monitors the litigation and post-judgment processes to ensure efficient and effective outcomes
Other duties as assigned