Litigation Practice Adherence Specialist

Allen Allen Allen & Allen • Richmond, VA

2d

About The Position

Allen & Allen is the oldest and largest personal injury law firm based in Virginia. Founded in 1910, Allen & Allen is backed by a legacy of exceptional legal experience and client-focused service. The firm has a deep commitment to the local community and a history of obtaining record-setting jury verdicts and settlements for its clients
Allen & Allen is seeking a full-time Litigation Practice Adherence Specialist who will report to the firm Legal Support Manager and may be located in any of our Virginia offices (Richmond, Chesterfield, Petersburg, Mechanicsville, Fredericksburg, Stafford or Charlottesville).
The Litigation Practice Adherence Specialist is a full-time, non-exempt position reporting to the Legal Support Manager. This position is ultimately responsible for ensuring a high level of proficiency in the management of cases and ensuring that client files are maintained in accordance with our high internal standards. This position would frequently collaborate with the Training Specialist as well as Attorney teams and management.

Requirements

• GED or High School Diploma.
• Minimum of 10 years of experience as a paralegal or legal assistant, Certification or Degree in Paralegal Studies, or an equivalent combination of skills and experience.
• At least 5 years' experience as Litigation Paralegal or Legal Assistant.
• Strong oral and written communication skills.
• Strong analytical and reporting skills.
• Demonstration of strong knowledge and effective use of the Firm's case management system.
• Demonstrated proficiency with technologies in use at the Firm, including Windows, Microsoft Word, Excel, Outlook, Internet Explorer, and Worldox.
• Ability to lift 10 pounds unassisted.
• General office environment requires sitting for long periods of time, occasional periods of standing and walking.
• Visual capability to work viewing a computer monitor for several hours of the day.
• The ability to work in an office environment around others.
• The ability to exhibit manual dexterity and use standard office equipment such as phones, keyboards, and copiers for extended periods of time.

Nice To Haves

• Demonstrated proficiency with Allen & Allen's case management processes and best practices highly preferred.

Responsibilities

• Conducts all litigation paralegal and legal assistant job specific training.
• Completes all 90-day check-in reviews with new litigation paralegals and legal assistants.
• Regularly meets with new legal litigation paralegals and legal assistants throughout their first two years of employment.
• Maintains a comprehensive case management audit process dedicated to enhancing individual employee proficiency, productivity and client relations skills.
• Spot checks all litigation paralegals and legal assistant's work for accuracy.
• Conducts in-depth audits of individual client case files to ensure adherence to firm practice management policies.
• Collaborates with members of the Operations and Human Resources teams and serves as a Subject Matter Expert on litigation processes, providing targeted, ad hoc training that addresses knowledge and skill deficiencies identified during the audit process.
• Continually seeks ways to improve the quality of service to our clients and advises management of issues and recommended solutions.
• Serves as a resource for employees with questions and concerns regarding case management policy and procedures.
• Maintains and seeks to update and expand knowledge on current business trends and changes in the law as they pertain to the Firm's practice.
• Provides reporting as necessary to the management team and senior leadership.
• Completes other tasks and projects assigned.
• Travels to branch offices, as needed, to conduct audit and training meetings.
• Establishes and maintains a collegial and professional working relationship with all management, attorneys and administrative support staff.

Benefits

• Our generous time off package includes unlimited paid off and paid parental leave.
• The financial benefits of working at Allen & Allen include competitive salaries, 401k contribution and a 401k match, tuition reimbursement, employer paid short and long-term disability, and life insurance.
• We offer a comprehensive, rich benefits package that includes a health and dental plan at no cost for employee coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED