Live Events & AV Production Technician

Ibotta•Denver, CO

2d•$77,000 - $93,000•Hybrid

About The Position

Ibotta is seeking a Live Events & AV Production Technician to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. Reporting to the Director of IT, this role serves as the in-house technical authority for AV systems, live event production, and digital display operations across our Denver office. You will own the full production lifecycle, from infrastructure and signal flow to live event execution and content distribution, ensuring every internal event and experience meets a consistently high standard of technical and production quality. This position is located in Denver, Colorado as a hybrid position requiring 3 days in office (Tuesday, Wednesday, and Thursday). Candidates must live in the United States. Not based in Denver? We will offer a relocation bonus to help make your move to the Mile High City a smooth one.

Requirements

3-5 years of hands-on AV production experience in a corporate in-house or enterprise environment
Bachelors degree in Media Production, Communications or related field preferred
Proficiency with digital audio consoles (Yamaha CL/QL, Behringer X32/M32) and hardware video switchers (Blackmagic ATEM Mini Pro or equivalent); experience with BiAmp Tesira DSP including Tesira Server systems, SIC/SOC I/O cards, and Dante network audio cards
Experience with Shure enterprise wireless systems (MXW/Axient) including access point configuration and multi-channel wireless coordination; working knowledge of Dante/AES67 audio networking and AV over IP protocols
Hands-on experience with Blackmagic DeckLink capture cards, ATEM-based production workflows, and software production switching platforms (Ecamm Live, vMix, or OBS); experience with Elgato Stream Deck for production control and lower thirds automation
Familiarity with PlaybackPro and/or QLab for media playback; experience with NDI and wireless video transmission systems (e.g., Hollyland) for camera integration in complex room configurations
Experienced operating PTZ cameras (Sony, Lumens, Panasonic) and mirrorless/DSLR systems for live streaming and event photography; familiarity with HDMI/SDI signal extension over Cat6 infrastructure
Experience with Zoom Rooms hardware configuration and enterprise conference room systems (Yealink, Poly, Logitech Rally, Crestron); experience with enterprise digital signage platforms (Appspace, BrightSign, or similar CMS)
Foundational network knowledge relevant to AV, VLANs, QoS, and AV over IP; technical documentation skills and ability to troubleshoot complex signal flow issues quickly under pressure
Action oriented, solutions-focused, and calm under pressure with excellent written and verbal communication skills; ability to meet deadlines and adjust to changing priorities in a fast-paced environment

Nice To Haves

CTS certification (AVIXA), or active pursuit of certification
CTS-I (Installation) certification
Experience with Crestron programming or commissioning
Familiarity with ITIL practices

Responsibilities

Serve as lead technical operator for mid-to-large scale corporate events, all-hands meetings, executive presentations, panel discussions, and multi-room conferences; oversee set and strike for cameras, tripods, and mobile screen carts; own signal path testing across SDI, HDMI, and XLR runs to ensure safe, professional signal flow from setup through strike
Configure, troubleshoot, and maintain the full AV signal chain, including BiAmp Tesira DSP systems, Blackmagic ATEM switchers, Shure enterprise wireless, and confidence monitoring, and manage the hybrid event experience integrating in-room AV infrastructure with Zoom Rooms for seamless in-person and remote audiences
Own the organization's AV systems inventory, maintenance schedules, and vendor relationships; contribute to infrastructure decisions alongside IT including gear purchases, system upgrades, and room buildouts; create and maintain system documentation including signal flow diagrams, rack drawings, and SOPs
Work closely with the Director of IT following established SOPs and infrastructure standards; support IT-led initiatives including network-connected AV device management and equipment provisioning; serve as first-line support for conference room troubleshooting, display connectivity issues, and general AV requests from staff
Serve as the internal point of contact for all digital display infrastructure across the organization, lobby screens, conference room displays, event signage, and shared workspace monitors; manage a deployment schedule ensuring the right content reaches the right screens at the right time
Proactively collect, organize, and manage digital content from internal stakeholders (Creative, HR, Marketing, Leadership); perform technical QC on all incoming assets and manage content libraries within the enterprise CMS (e.g., Appspace, BrightSign)
Capture high-quality photos and video during live events using mirrorless cameras; organize and deliver production-ready assets to the Creative Team and support Corporate Communications on a regular cadence for internal newsletters, intranet updates, all-hands recaps, and social content as requested
Provide technical support for after-hours and community events including wireless mic coordination, presenter tech checks, and live presentation integration; informally train and support internal staff on AV systems and equipment usage