Loan Analyst

Walker & Dunlop•Bethesda, MD

1d•$55,000 - $65,000•Hybrid

About The Position

We are Walker & Dunlop. We are one of the largest providers of capital to the commercial real estate industry, enabling real estate owners and operators to bring their visions of communities — where people live, work, shop, and play — to life. We are committed to creating meaningful social, environmental, and economic change in our communities. Department Overview Our Servicing experts service all Fannie Mae, Freddie Mac, and FHA Finance loans originated by Walker & Dunlop as well as certain life insurance company, bank, and CMBS loans. Our Servicing experts are the borrower’s primary point of contact and ensure that the requirements of the investors are met from loan closing through payoff. The Department consists of six main functional areas: Loan Administration, Asset Management, Insurance Compliance, Investor Reporting, Treasury, and Compliance. W&D’s Servicing portfolio is the 8th largest in the U.S., and W&D is one of Fitch’s highest-rated Servicers, with a rating of CPS1-. The Impact You Will Have The Loan Servicing division is responsible for servicing loans either acquired or underwritten by the company. As loan servicer, the company is responsible for enforcing the terms of the loan documents, monitoring the underlying asset securing the loan and communicating results to investors and other servicing relationships. This position is in the Fannie Mae and Freddie Mac servicing group.

Requirements

Bachelor’s degree in finance, business, economics or similar field OR 3 plus years of relevant experience and/or training, or equivalent combination of education and experience
Ability to work as a part of a team, while providing a strong individual contribution
Excellent attention to detail, judgment, flexibility and dependability
Excellent communication skills, written and oral, through all levels of the organization as well as interpersonal and customer service skills
Proficient in the use of all MS Office products
Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes
Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders

Nice To Haves

Familiarity with finance structures and requirements related to Freddie Mac, Fannie Mae and FHA markets a major plus.

Responsibilities

Review loan documents to confirm that new loans are setup correctly on servicing system and ensure that the loans are serviced in accordance with terms of the loan documents and programmatic requirements.
Communicate loan requirements to borrowers.
Provide excellent customer service to borrowers and serve as the central point of contact for all servicing related inquiries.
Track and collect mortgage payments timely as required by the terms of the loan documents and work diligently to collect any delinquent mortgage payments.
Review and manage tax, insurance, as needed to ensure proper collateralization and compliance with loan documents.
Prepare disbursements on escrow accounts as needed.
Manage escrow accounts including oversight of all escrow analysis.
Monitor and process tax disbursements from escrow.
Prepare written correspondence to borrowers or other parties as required.
Support senior staff for problem loan management, maturity management and other non-routine matters.
Obtain Lender approval for loan payoffs and prepare loan payoff statements.
Assist in automating tasks within the Department as necessary.
Handle additional projects as assigned.
Communicate and problem-solve daily with teammates, clients, vendors, and other stakeholders, possibly in combination with travel.
Other skills related to building a career in commercial real estate finance!
Perform other duties as assigned.

Benefits

The opportunity to join one of Fortune Magazine’s Great Places to Work winners from 2015-2023
Comprehensive benefit options that have earned Walker & Dunlop the silver level of the 2022 Cigna Healthy Workforce Designation™
Up to 83% subsidized medical payroll deductions
Competitive dental and vision benefits
401(k) + match
Pre-tax transit and commuting benefits
A robust health and wellness program – earn cash rewards and gain access to resources that promote health, engagement, and balance
Paid maternity and parental leave, as well as other family paid leave programs
Company-paid life, short and long-term disability insurance
Health Savings Account and Healthcare and Dependent Care Flexible Spending
Career development opportunities
Empowerment and encouragement to give back – volunteer hours and donation matching