Loan Consultant

Betenbough Companies•Lubbock, TX

About The Position

As a Loan Consultant, you do more than originate loansyou help families achieve the dream of homeownership. With passion and care, you bring clarity to the process, offer tailored solutions, and provide steady support from application to closing. More than closing loans, you open doorsmaking the journey seamless, personal, and memorable.

Requirements

NMLS License required, or willing to obtain.
Ability to maintain flexible work schedule, including evenings and Saturday's
Vision for near, mid-range and far as well as hearing for low, medium and high pitch.
Requires physical ability for standing, sitting, crouching, kneeling, frequent walking, reaching above head and below waist.
Frequent walking on uneven surfaces (dirt, concrete, rock, etc.).
Must have a current and valid drivers license and must be able to be insured by company fleet insurance.
To be considered for this position, you must be at least 18 years old in accordance with company policies and applicable labor laws
Ability to lift 5 20 pounds.

Responsibilities

Serve as the primary point of contact for homebuyers, providing education on loan options, answering questions, and guiding them seamlessly through each step of the mortgage process.
Translate complex financial terms into clear, understandable language that empowers buyers to make confident decisions.
Collect and review all necessary documentation to ensure loan applications are complete and accurate.
Monitor and manage loan files through processing, underwriting, to ensure on-time closings.
Provide proactive updates to buyers, escrow/closing, builder teams, keeping all parties informed throughout loan process.
Identify challenges early and develop creative solutions to keep deals on track.
Build and maintain authentic relationships with buyers, sales teams, escrow/closing, and internal team members
Continuously seek ways to simplify the homebuying process and improve internal workflows.
Collaborate with credit repair specialists and sales team to ensure buyers stay on track with closing date.
Find creative ways to make the homebuyers experience memorable and special.
Coordinate ongoing meetings to keep the sales team informed on current loan products and industry changes.