Loan Coordinator

Farm Credit East•Town of Greenport, NY

20h•$55,000 - $65,000•Hybrid

About The Position

Join a team focused on the success of our customers, the success of our communities, and the success of each other. Farm Credit East (FCE) is the leading provider of loans and farm advisory services to farm, forest product, fishing, and other agricultural business owners across the northeast with $11.7 billion in total loan volume and $29 million in annual financial services revenue from 18,000 customers across our 8-state territory. We are One Team Working Together with a focus on our five pillars: Outstanding Customer and Employee Experience, Quality Growth, Operational Excellence, Commitment to our Communities, and Protecting Customer Information. A Loan Coordinator (LC) role is responsible for shepherding loans and the delivery of credit through the end-to-end lending lifecycle. The Loan Coordinator serves as a liaison among team members involved in the end-to-end lending lifecycle. Loan Coordinators will primarily be responsible for internal operations with several external client-facing responsibilities, as well. Loan Coordinators collaborate with the LO, and function as the first line of defense for customer questions, servicing requests, and documentation needs. The value drivers for this role are as follows: Creates operational efficiency by supporting the end-to-end processes of the loan lifecycle Fuels organizational synergy through collaboration with the result of meeting the customer’s needs We offer generous benefits including: a 6% 401K match plus an additional defined contribution retirement plan, medical, dental, HSA, paid annual holiday and sick leave, FSA, life insurance, and a bonus incentive program. Farm Credit East provides all team members with the training and resources needed to be successful in their careers. Technical training, soft skill training, and ongoing professional development provided by Farm Credit East will help you be poised for continued career growth within our organization. We use state of the art technology for customer relations (Salesforce), internal communication (Microsoft TEAMS) and delivery of services. Come join a collaborative, customer-focused team at Farm Credit East!

Requirements

This position requires a Bachelor's degree in Agriculture, Agri-Business, Economics, Finance, Business or a related field

Responsibilities

Performs day-to-day activities to assist lending staff with supporting new and existing customers across the entire lending life cycle
Executes tasks related to document collection, including customer financials
Interacts with Credit and serves as the liaison to team members during the loan approval process
Initiates Preliminary Credit Packages in the system for Modifications/Renewals/etc.
Orders and obtains third party reports, including appraisals, title, etc.
Operates as the liaison for Doc Prep/Legal/Closing/Funding/Booking
Serves as a point of contact for customer requests including the movement of money, loan disbursements, wires, ACHs, and customer payments
Is responsible for accounts receivable management related to pre-paid closing fees, or professional services of the Association
Serves as a point of contact on internal request forms, with responsibilities ranging in multiple stages of completion (initiation to finalize) based on the business issue
Provides quality assurance of shared documentation
Prepares Document Checklists
Executes loan administration tasks
Confirms loan documentation has been received and filed
Requests and/or generates any reports for tracking/monitoring of the Team’s portfolio
Troubleshoots client questions/issues
Services client requests with money movement of Payments, Wires, and Draws, including engagement of other Association roles to ensure compliance with policy
Identifies potential opportunities and forwards those referrals onto the appropriate team member e.g., a tax opportunity for financial services

Benefits

generous benefits including: a 6% 401K match plus an additional defined contribution retirement plan, medical, dental, HSA, paid annual holiday and sick leave, FSA, life insurance, and a bonus incentive program
Short Term Incentive to reward business results
401(k) match up to 6% of salary; or for those unable to take full advantage of the 401(k) match, verified student loan payments may qualify for an employer match in your 401(k) up to 6% of salary
Defined Contribution retirement plan funded at 2-9% of salary depending on years of service
15-25 days of vacation leave per year, depending on years of service
12 days of holiday leave per year
7.5 days of sick leave in your first year, followed by 12 days of sick leave per year thereafter; unlimited rollover of unused sick leave year to year
Paid Parental Leave: Up to 80 hours of paid leave for birthing, non-birthing, and adoptive parents
Family Care Leave: Additional leave options available under SMLA and company policy
Comprehensive medical, dental, and vision plans, including preventive care and wellness programs to support your overall health and well-being
Health Savings Account
Life insurance at 2x base pay
Accidental Death and Dismemberment insurance at 2x base pay
Long-term disability insurance at 2/3 base pay
Tuition reimbursement
Continuing education and training
Employee Assistance Program offering a wide variety of tools and resources