Loan Documentation Processor

Wells Fargo & Company • Chandler, AZ

3d • Hybrid

About The Position

About this role: Wells Fargo is seeking a Loan Documentation Processor within Commercial Banking Operation. Learn more about our career areas and lines of business at wellsfargojobs.com In this role, you will: Support in performing a variety of loan documentation duties on moderately complex loans to ensure compliance with company's policies and procedures for loan products Interpret Loan Documentation policies while analyzing applicant, property, and documentation, ordering all required verifications, documentation, and subsequent follow ups Receive direction from Loan Documentation supervisor and escalate non-routine questions Manage an assigned pipeline of loans and provide guidance and training to other Loan Documentation individuals Interact with immediate Loan Documentation team and functional area on routine process

Requirements

• 2+ years of customer service, loan administration, collections, or sales environment experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Intermediate Microsoft Office skills (advance)
• Strong attention to detail and accuracy skills
• Excellent verbal, written, and interpersonal communication skills
• Financial services industry experience
• Ability to exercise independent judgment and creative problem-solving techniques
• The capability to achieve high production and quality standards
• The aptitude to address and resolve complex customer issues
• Ability to analyze applicable policies and procedures to ensure financial integrity of customers
• This position is not eligible for Visa sponsorship
• Candidate must be based out of posted location
• This position offers a hybrid work schedule
• Relocation assistance is not available for this position
• Ability to work additional hours as needed

Nice To Haves

• Small Business Operations experience
• Loan documentation and/or Loan Operations experience
• Exposure to Wells Fargo Small Business Lending Operations systems such as: nCino, CPS (Campaign Process System), BLAST (Business Lending and Sales Tracking), and ICMP (Imagining and Content Management Platform)

Responsibilities

• Support in performing a variety of loan documentation duties on moderately complex loans to ensure compliance with company's policies and procedures for loan products
• Interpret Loan Documentation policies while analyzing applicant, property, and documentation, ordering all required verifications, documentation, and subsequent follow ups
• Receive direction from Loan Documentation supervisor and escalate non-routine questions
• Manage an assigned pipeline of loans and provide guidance and training to other Loan Documentation individuals
• Interact with immediate Loan Documentation team and functional area on routine process

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees