Loan Officer Floater (Alexandria and Pineville, LA)
About The Position
Our Floaters receive an ADDITIONAL $2/hour on top of their already competitive hourly wage! The Loan Officer Floater is a front-line role, responsible for delivering outstanding service and support to members through the processing of all consumer loan products offered, including credit cards, and the opening of new accounts. This position requires strong sales skills to identify members’ needs and cross-sell appropriate products and services. The Loan Officer Floater will float to various branches/departments and may fulfill the role of a Loan Officer or Member Experience Representative. A DAY IN THE LIFE OF A LOAN OFFICER FLOATER INCLUDES: Processing and evaluating loan applications with a high degree of accuracy and regulatory compliance, identifying red flags, and conducting thorough reviews to mitigate risks and fraud. Opening and closing personal and business accounts to fully support members’ needs. Issuing and servicing new credit cards for all members. Delivering excellent member service in person, over the phone, in writing, and/or via all other communication channels. Cross-selling credit union products and services through proactive outbound calls and in-person conversations in a manner that meets or exceeds assigned sales and performance goals. Serving in Member Experience Representative or Loan Officer capacity for assigned branch. Performing other job-related duties as assigned.
Requirements
- Minimum of two (2) years of financial institution experience to include teller, contact center, lending, or loan processing duties.
- Must have a strong background in sales.
- Must be eligible to be licensed to sell all necessary insurance products.
- A high school education or GED.
- Strong problem-solving, attention to detail, and member service skills.
- Reliable transportation is required due to the travel requirement.
Responsibilities
- Processing and evaluating loan applications with a high degree of accuracy and regulatory compliance, identifying red flags, and conducting thorough reviews to mitigate risks and fraud.
- Opening and closing personal and business accounts to fully support members’ needs.
- Issuing and servicing new credit cards for all members.
- Delivering excellent member service in person, over the phone, in writing, and/or via all other communication channels.
- Cross-selling credit union products and services through proactive outbound calls and in-person conversations in a manner that meets or exceeds assigned sales and performance goals.
- Serving in Member Experience Representative or Loan Officer capacity for assigned branch.
- Performing other job-related duties as assigned.
Benefits
- Medical, Dental, and Vision Insurance with generous employer premium contributions
- Health Savings Account contributions for eligible employees
- Employer-Paid Life Insurance
- Paid Vacation & Sick Leave
- 15 Paid Holidays each year, which includes a Cultural Floating Holiday
- 401K Plan with a 5% discretionary profit share contribution, plus a dollar-for-dollar match of up to 5% after 1 year of employment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
