Loan Processor

Mission LoansIrvine, CA
2d$17

About The Position

Mission Loans is seeking experienced mortgage professionals who thrive in a fast-paced environment while maintaining a focus on quality of work and delivering an exceptional customer experience. As a Loan Processor, your primary mission is to serve as the primary point of contact for borrowers, process loans from set-up to funding, and ensure quality packaging and timely progression through all critical fulfillment milestones, ultimately delivering a best-in-class customer experience.

Requirements

  • 5+ years of processing experience in high-volume mortgage setting.
  • Extensive knowledge in the following loan programs/products: conventional, FHA, VA, refinance and purchase, a plus – jumbo & non-QM.
  • Thorough understanding of agency & investor underwriting guidelines, policies and procedures.
  • Knowledge of and responsibility for compliance with state and federal regulations applicable to loan fulfillment.
  • Intermediate math skills; adept at calculating income from salaried and self-employed borrowers.
  • Basic proficiency in Microsoft Office products (Excel, Word, PowerPoint, etc.).
  • Subscribe to the mission of creating a truly customer and team-member-centric environment.
  • Love to come to work every day and win.
  • Highly motivated, self-starter with the ability to work independently under minimal supervision and as a team player.
  • Clear, effective interpersonal skills and written and verbal communication skills.
  • Ability to work in a fast-paced, multi-tasking environment and manage multiple deadlines.
  • Strong problem-solving and creative thinking skills.
  • Ability to learn and adapt to guideline changes.
  • Strong organization, follow-through and time management skills.
  • Excellent attention to detail with a commitment to accuracy and quality.
  • Dependable, responsible, and able to use good judgment.

Nice To Haves

  • Experience with Empower is a plus.
  • Bilingual (read, write, speak) in Spanish, a plus.

Responsibilities

  • Overall responsibility for processing loans from set-up to funding, ensuring accurate packaging, timely progression through all critical fulfillment milestones, and delivering a best-in-class customer experience.
  • Serve as the primary point of contact for the borrower throughout the loan fulfillment process, including communicating clearly, frequently, and effectively to guide them through the loan process seamlessly.
  • Review and validate borrower information is and remains accurate in the LOS, as well as all loan documentation submitted by the borrower and third-party service providers is complete, accurate, and verified.
  • Process loan files by (i) verifying and analyzing credit, income, assets, and collateral against AUS findings, (ii) reviewing the loan package to ensure it complies with company and/or investor guidelines, and (iii) complete and accurate packaging of the loan for submission to underwriting and closing.
  • Partner with production, underwriting, closer-funders, and third-party service providers (i.e. title, verifications, notary) to resolve problems, qualification issues, and clear conditions throughout the fulfillment process.
  • Timely prepare, validate, and deliver Revised Loan Estimates, Interim &/or Re-Disclosures, and Closing Disclosures following regulatory and company guidelines.
  • Operate to meet and exceed customer expectations.
  • Operate in a manner that promotes loan quality and compliance with lending laws.
  • Maintain loan pipeline productivity and quality performance at or above required goals.
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