Loan Quality Review Specialist

Glacier Bancorp, Inc.•Pocatello, ID

1d•Onsite

About The Position

At Citizens Community Bank, we pride ourselves on building lasting relationships with our customers and creating a positive impact within the communities we serve. As we continue to grow, we are looking for dedicated, motivated individuals who are passionate about delivering exceptional service and contributing to our success. Join our team and be part of an organization that values collaboration, professional growth, and community involvement. The Loan Quality Review Specialist will provide support to the Loan Operations Department with an emphasis on data quality for consumer and commercial loans. This includes reviewing HMDA and CRA data, processing adverse files for reporting in a timely fashion in accordance with regulations, and assisting with general loan operations Employee will have extensive contact with bank staff and will interact in a professional and courteous manner and conduct him/herself in such relationships in a manner that will enhance the overall efficiency and image of the bank. This is an in-person position in order to serve the customers and collaborate with other bank staff.

Nice To Haves

A moderate level of banking knowledge desired.
Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise level.
While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms.
Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.

Responsibilities

Review of reportable (and non-reportable) loans, the bi-monthly HMDA and CRA LAR and error reports, coordinating changes with GBCI HMDA and CRA personnel.
Provide timely review and completion of quarterly and year end HMDA and CRA reports prior to the final submission of the LAR.
Provide timely Second Review and completion of adverse files for both Commercial and Consumer departments.
Provide training and support, facilitate flow of communication regarding requirements, and transmit new or changing requirements to loan personnel as it relates to HMDA, CRA, and other duties within the Loan Operations Department.
Staying abreast of department goals and objectives, assisting staff with questions or problems, researching complex situations, motivating staff to promote superior customer (internal and external) relations.
Provide support to GBCI regarding software applications, implementation, training.
Remain current on lending (federal and state) regulations as well as all compliance and bank policies. All reporting requirements are complete within Federal Time Limitations.
Regular, on-site attendance during standard business hours is required to perform the duties of this position.
Regular and predictable attendance in order to accomplish assigned job duties
Additional duties as assigned.
Participate in Community Service and Bank-sponsored activities that serve and support the mission and values of CCB.
Provide superior internal and external customer service: must demonstrate self-governance, courtesy, and respect toward external customers as well as internal customers (all organization personnel).
Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Must complete the assigned online training courses and achieve a passing score by due date.
Represent in a professional manner which includes a professional image, confidentiality, a positive attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs.