About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Loan Support Analyst Senior within PNC’s Midland Financial Loan Services organization, you will be based within the posted locations. As a Loan Support Analyst Senior in the Financial Loan Services organization, you will be responsible for monitoring and reviewing the accuracy of the financial data of our loans, as dictated by the executed loan documents. Primary job responsibilities will include performing financial calculations, reading and interpreting relevant loan documents, and system maintenance on Enterprise!, our loan management system. Applies specialty product knowledge to the day-to-day servicing of a portfolio of commercial real estate loans with elevated borrower relationships and/or complexity to include increased communication and automony. Supports the day-to-day servicing of a portfolio of commercial real estate loans, ensuring compliance with loan document, accurate processing of transactions and timely reporting to stakeholders. These commercial real estate loans include CMBS, balance sheet and agency loans. Will be required to analyze and interpret complex loan agreements to accurately apply loan terms in loan servicing activities. •All servicing activities must be carried out in compliance with servicing agreements, loan documentation, internal policies and procedures, and applicable laws and regulations. Resolves non-compliant issues through written and verbal communication with both internal and external parties. May review and process loan payments, escrows and reserve account disbursements. May assist in the preparation of periodic reporting including investor, internal and regulatory reports. May perform covenant compliance testing. Must maintain accurate and up-to-date loan servicing records in the servicing system. May support the onboarding of new loans and the transition of paid-off or transferred loans. May support tax and insurance administration. May perform collection activities on delinquent accounts. May have funds disbursement authority. Reviews reports to identify exceptions, ensure quality and contribute to risk mitigation efforts. May serve as a subject matter resource and may provide specialty product training. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

  • An aptitude for numbers, calculations, and excellent reading comprehension.
  • Willingness to work primarily in a back-office setting.
  • Proficiency with Microsoft Excel strongly desired.
  • A successful candidate will have strong time management skills, strong attention to detail, and the ability to work in a fast-paced environment.
  • Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
  • Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

  • Analytical Thinking
  • Capital Management
  • Compliance Requirements
  • Documentations
  • Due Diligence
  • Loan Documentation
  • Regulatory Compliance
  • Risk Mitigation Strategies

Responsibilities

  • monitoring and reviewing the accuracy of the financial data of our loans
  • performing financial calculations
  • reading and interpreting relevant loan documents
  • system maintenance on Enterprise!, our loan management system
  • applying specialty product knowledge to the day-to-day servicing of a portfolio of commercial real estate loans with elevated borrower relationships and/or complexity to include increased communication and automony
  • supporting the day-to-day servicing of a portfolio of commercial real estate loans, ensuring compliance with loan document, accurate processing of transactions and timely reporting to stakeholders
  • analyzing and interpret complex loan agreements to accurately apply loan terms in loan servicing activities
  • resolving non-compliant issues through written and verbal communication with both internal and external parties
  • reviewing and processing loan payments, escrows and reserve account disbursements
  • assisting in the preparation of periodic reporting including investor, internal and regulatory reports
  • performing covenant compliance testing
  • maintaining accurate and up-to-date loan servicing records in the servicing system
  • supporting the onboarding of new loans and the transition of paid-off or transferred loans
  • supporting tax and insurance administration
  • performing collection activities on delinquent accounts
  • reviewing reports to identify exceptions, ensure quality and contribute to risk mitigation efforts
  • serving as a subject matter resource and may provide specialty product training

Benefits

  • PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
  • Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
  • In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
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