Lobby and Public Space Attendant

EOS•Manchester, VT

5d•$17•Onsite

About The Position

The Equinox Golf Resort & Spa is a historic resort destination with deep roots, a strong sense of place, and a reputation for elevated hospitality in one of New England’s most scenic destinations. Established in 1769 and set against the backdrop of the Green Mountains, the property blends timeless charm with modern amenities, including a championship 18-hole golf course, full-service spa, multiple dining outlets, and extensive meeting and wedding space. As a four-season destination, The Equinox attracts a diverse mix of leisure, corporate, and event guests year-round, providing team members with dynamic, well-rounded hospitality experience. For candidates who value teamwork, elevated service standards, and professional growth within a destination resort environment, The Equinox also offers the added benefit of working in the vibrant yet close-knit community of Manchester — a town known for its outdoor recreation, scenic beauty, and exceptional quality of life. The Equinox Resort & Spa is newly managed by EOS Hospitality. Visit us online at www.equinoxresort.com and www.eoshospitality.com for more information about the amazing ways we’re making a difference. Job Summary Responsible for cleanliness of all public/shared spaces within the hotel. Use checklist to clean lobby areas, soft seating areas, interior and immediate exterior of employee and guest entrances, hallways and stairwells, public restaurant areas and banquet spaces as assigned, employee lounge/time clock hallways and areas, guest and employee restrooms, etc. Wipe down and sanitize all surfaces appropriately using the assigned chemical agents. Sweep, vacuum, Swiffer, and mop floors to ensure high level of cleanliness. Remove all waste in dedicated spaces. Maintain guest and employee restrooms. Clean toilets, sinks, counters, remove waste, and restock daily. As needed, clean exterior public spaces such as sweeping patios, dusting exterior lighting of cobwebs, collection of any bottles/glassware left by guests, and trash removal. Greet and interact with guests as needed. Handle guest requests with professionalism and courtesy. Ensure discretion and respect guest privacy at all times. Perform laundry services as required. Communicate any lost and found items to front desk. Report immediately and turn over for secure proper storage. Restock laundry carts and housekeeping closets daily. Check the condition of all paper products in used public spaces (toilet paper, paper towels, newspapers, provided marketing collateral, etc.). Replenish as needed. Replace any used disposable items in guest amenity displays such as lobby coffee/tea station. Replenish stock, remove waste, and tidy the area regularly. Return any soiled items in hallways to dish station, such as IRD dishes and glassware. Ensure heat/air conditioning is set to default temperature. Adhere to security procedures for the handling of guest room and master keys. Clean and organize the housekeeping area at the end of each shift, respectfully setting up the next shift for success. Communicate closely with other departments, such as when a guest reports a maintenance work order or front desk issue to be addressed. Assist guests with luggage especially for large groups when needed. Attend departmental meetings and training sessions as required. Assist in training new staff as requested.

Requirements

Professional cleaning experience preferred, but not required
Successful completion of background check
Available and willing to work flexible hours based on business needs including weekdays and weekends.
Demonstrates strong communication, organizational, and problem-solving skills.
Expresses sincere enthusiasm for the role and cleanliness
Must know how to prioritize, delegate, and respond in a timely fashion.
Able to work under pressure, multi-task, and stay focused while maintaining hospitality.
Ability to remain standing for up to 8 hours
Ability to walk the property and grounds frequently
Ability to move up and down stairs regularly
Ability to move quickly based on guest needs
Ability to regularly move and lift up to 50 lbs.
Ability to use repetitive manual dexterity, such as squeezing, spraying, folding, polishing, scrubbing, dusting, etc.)
Ability to bend, stretch, and reach frequently, including above head, and repetitively during a shift
Ability to bend and kneel frequently
Ability to visibly survey property areas clearly and use an eye for detail to inspect guest rooms for cleanliness
Ability to work outside in various weather at times, when traveling between guest rooms
Ability to communicate and exchange information effectively
Ability to read, write, speak, and understand basic English
Ability to complete a satisfactory background check
Ability to perform assigned tasks, operate equipment, and complete job duties in a safe manner
Ability to work flexible hours based on business needs including midweek and weekend days

Responsibilities

Responsible for cleanliness of all public/shared spaces within the hotel.
Use checklist to clean lobby areas, soft seating areas, interior and immediate exterior of employee and guest entrances, hallways and stairwells, public restaurant areas and banquet spaces as assigned, employee lounge/time clock hallways and areas, guest and employee restrooms, etc.
Wipe down and sanitize all surfaces appropriately using the assigned chemical agents.
Sweep, vacuum, Swiffer, and mop floors to ensure high level of cleanliness.
Remove all waste in dedicated spaces.
Maintain guest and employee restrooms.
Clean toilets, sinks, counters, remove waste, and restock daily.
As needed, clean exterior public spaces such as sweeping patios, dusting exterior lighting of cobwebs, collection of any bottles/glassware left by guests, and trash removal.
Greet and interact with guests as needed.
Handle guest requests with professionalism and courtesy.
Ensure discretion and respect guest privacy at all times.
Perform laundry services as required.
Communicate any lost and found items to front desk. Report immediately and turn over for secure proper storage.
Restock laundry carts and housekeeping closets daily.
Check the condition of all paper products in used public spaces (toilet paper, paper towels, newspapers, provided marketing collateral, etc.). Replenish as needed.
Replace any used disposable items in guest amenity displays such as lobby coffee/tea station. Replenish stock, remove waste, and tidy the area regularly.
Return any soiled items in hallways to dish station, such as IRD dishes and glassware.
Ensure heat/air conditioning is set to default temperature.
Adhere to security procedures for the handling of guest room and master keys.
Clean and organize the housekeeping area at the end of each shift, respectfully setting up the next shift for success.
Communicate closely with other departments, such as when a guest reports a maintenance work order or front desk issue to be addressed.
Assist guests with luggage especially for large groups when needed.
Attend departmental meetings and training sessions as required.
Assist in training new staff as requested.

Benefits

We are proud to offer competitive wellness options and perks for both our Part Time and Full Time employees
Time off package including state VT Sick time for all employees, as well as a generous PTO plan plus 10 paid Holidays for full-time status employees
EOS Family Matters Program of 3+ months fully paid parental leave for new parents
Retirement savings option of 401k with employer match of up to 4% for all employees
Complementary $25K in Life insurance and $1K/mo. in long-term disability coverage for full-time employees
Optional additional Disability, Life and AD&D, Critical Illness, and Accident Insurance options
Company-funded Employee Assistance Program for life challenges and mental health resources
Additional Health & Wellness benefits including prescription and gym membership discounts
Competitive wages with ongoing market analysis
Annual performance evaluations with eligible compensation adjustments
EOS Employee/Immediate Family Lodging Rates as low as $59 per night
EOS Friends and Family Lodging Discounts
EOS Dining Discount of 50% Off F&B at EOS Hospitality portfolio locations during travel
Discounted lodging rates from New England Inn & Resort Association partners
Pathways for growth and professional development including structured training and EOS Educational Reimbursement Program
Internal referral bonus programs up to $500 per referral
Incentive opportunities for both hourly and managerial roles
Supportive, open workplace culture with flexible and understanding work-life equality