Lobby Attendant at Renaissance Westerville Hotel (AM, Mon-Fri)

Concord Hospitality EnterprisesGenoa Township, OH
9dOnsite

About The Position

As a Lobby Attendant, you will play a crucial role in maintaining the pristine condition of our hotel's public spaces. You’ll be responsible for ensuring our guests are greeted with spotless areas and exceptional service. If you thrive in a self-managed work environment and are passionate about providing top-notch hospitality, we want to hear from you!

Responsibilities

  • Maintain Lobby Cleanliness: Ensure all glass doors, the Registration Desk, and other surfaces are spotless, and keep the floors vacuumed.
  • Public Restrooms: Keep sinks, toilets, and floors clean and restock supplies as needed.
  • Pool Area: Maintain cleanliness, replenish supplies, and ensure all areas are tidy.
  • Exercise Room: Wipe down equipment, clean mirrors, take out trash, and vacuum floors.
  • Assist with Laundry: Help with excessive laundry when required.
  • Office and Front Office Cleaning: General cleaning of these areas, including the Associate break room and bathroom.
  • Guest Services: Deliver cribs, roll-away beds, and other items to guest rooms as requested, ensuring proper documentation.
  • Safety and Security: Be knowledgeable about hotel emergency procedures.
  • Guest Interaction: Accommodate special requests courteously and provide information about local area facilities and services.

Benefits

  • Competitive Wages: We value our team members and offer competitive pay.
  • Comprehensive Benefits: Full-time associates are eligible for medical, dental, and vision plans, life insurance, short-term and long-term disability options, 401K, and more.
  • Perks: Enjoy discounted room rates at Concord-managed hotels, tuition assistance, training, and development opportunities.
  • Career Growth: We believe in promoting from within and provide ample opportunities for career advancement.
  • Our Culture: Concord Hospitality is built on five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We prioritize a great work environment and hire the best associates in the market. Our "Associate First" culture supports personal and professional growth, recognizing our associates' hard work and dedication.
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