Lobby Lounge Server

AccorHotel • Washington, DC

1d • $18 - $20

About The Position

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description Server You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued. What is in it for you: Competitive Salary Paid Time Off Medical, Dental and Vision Insurance, 401K Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities Rate of Pay: $18.00 - $20.00 per hour plus tips What you will be doing: Assist guests regarding menu items in an informative and helpful way Have full knowledge of beverage lists and promotions, menu items and preparation methods Follow all safety and sanitation policies when handling food and beverage Presents menu and specials, answers questions, and makes suggestions regarding food and service Relay orders to the kitchen and serves courses from kitchen and service bars. Serving food and beverage items to guests Handle cash and remittance; collects payment from customers. Stocking of stations Maintain cleanliness of restaurant; clears and resets counters or tables at conclusion of each course. Following established service guidelines and practices; continually demonstrate the Service Principles with every interaction with guest and colleagues. Carrying out other duties and responsibilities that may be requested by your teammates or manager. Maintain a positive service attitude at all times and be willing to help and advise guests with all questions and requests they may have.

Requirements

• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team
• Previous food and beverage experience required.
• Basic food and wine knowledge required
• Excellent verbal communication skills
• High energy level; friendly; outgoing; team player, good organizational skills; salesmanship

Nice To Haves

• Minimum of one-year experience as a server in a fine dining restaurant is preferred

Responsibilities

• Assist guests regarding menu items in an informative and helpful way
• Have full knowledge of beverage lists and promotions, menu items and preparation methods
• Follow all safety and sanitation policies when handling food and beverage
• Presents menu and specials, answers questions, and makes suggestions regarding food and service
• Relay orders to the kitchen and serves courses from kitchen and service bars.
• Serving food and beverage items to guests
• Handle cash and remittance; collects payment from customers.
• Stocking of stations
• Maintain cleanliness of restaurant; clears and resets counters or tables at conclusion of each course.
• Following established service guidelines and practices; continually demonstrate the Service Principles with every interaction with guest and colleagues.
• Carrying out other duties and responsibilities that may be requested by your teammates or manager.
• Maintain a positive service attitude at all times and be willing to help and advise guests with all questions and requests they may have.

Benefits

• Competitive Salary
• Paid Time Off
• Medical, Dental and Vision Insurance, 401K
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed