Local Catering Sales Manager- Coeur d'Alene Resort

Coeur d'Alene ResortCoeur d'Alene, ID
6d$60 - $75

About The Position

The Local Catering Sales Manager targets and coordinates catering sales efforts. Involves initiation and development of quality leads to ensure growth of catering sales. Develop existing business and solicit new catering business through catering lead generation and catering sales marketing. Booking, selling, planning and coordinating all special social events while ensuring the highest level of customer service. Generating revenue, establishing new accounts, monitoring booking space, booking repeat business.

Requirements

  • Associates or Bachelor Degree preferred
  • Minimum of two year of F&B or Catering experience
  • Good Verbal, Listening and Written Communication Skills
  • Time and Stress Management skills are important
  • Must be goal oriented with the ability to meet deadlines
  • Must be able to work individually and in a team environment
  • Must possess a positive, enthusiastic attitude and provide efficient, courteous service to our Guests.
  • Being friendly to our Guests is the number one priority.
  • Must be able to be calm and organized when busy and be willing to work as part of a team.
  • Must always convey a “can do” attitude.

Responsibilities

  • Responsible for sales and service of local catering business, including new accounts, repeat guests and inquiry calls
  • Minimum of 10-15 qualified sales/phone calls and 5 personal appointments at either the hotel or the local customers’ offices each week to grow the local catering market
  • Identify and connect with strategic local accounts in the region, taking other strategic members of the Resort staff as needed for success
  • Participate in local and regional community groups and events to strengthen business partnerships as approved by the Director of Catering
  • Responsible for maximizing local catering revenues, including food, beverage, meeting room rental and equipment rental
  • Responsible for achieving average check goals as directed by the Director of Catering, based on the annual budget and market goals for this position
  • Coordination of details for conferences, local catering and special events, including but not limited to incoming inquiry calls, initial confirmation of contracted agenda, development of food and beverage program, event location and set up requirements, special items (entertainment, linens, themed events), billing, budgets for group and Resort
  • Communication of arrangements between departments within the Resort to ensure the success of each program
  • Generation of banquet event orders for customer review, signature and distribution throughout appropriate Resort departments.

Benefits

  • Employee meal program
  • FREE parking
  • Medical, Dental, Vision & Life Insurance, Flexible Reimbursement Plan:
  • Full Time Employees are offered these benefits first of the month following 60 days of employment
  • Must maintain a minimum of 30 hours per week or more.
  • Access for you and your dependents to the Hagadone Medical Clinic, powered by PMR.
  • 401K Plan:
  • Team members are eligible to participate at the age of 21 or greater and at the 1st of the month following 60 days of employment.
  • 2% match with a 4% contribution from the team member.
  • PTO:
  • 6 months gets 7 PTO days - 728 hours (average 28 hours per week)
  • 1 year gets 10 PTO days - 1,456 hours (average 28 hours per week)
  • 2-4 years gets 15 PTO days - 1,456 hours (average 28 hours per week)
  • 5+ years gets 20 PTO days - 1,200 hours (average 23 hours per week)
  • Holiday Pay:
  • Hourly team members who work on Thanksgiving and Christmas will be paid their wage at time and a half.
  • Employee Discounts:
  • Team members enjoy 10-25% off at our beautiful Spa, 20% off at Hagadone Restaurants and Lounges, Free daily cruises (team member only, upon availability), discounted room rates, and discounted golf rates just to name a few!
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