Local Patient Enrollment Specialist (Contract)

American Clinical Research Services Opco LLC

About The Position

Summary: The Contarct Local Enrollment Specialist (LES) is responsible for facilitating the enrollment process for new members, providing guidance and support to individuals seeking to join our program. This role involves explaining the enrollment requirements, assisting with paperwork, and ensuring a smooth and efficient enrollment experience for our members. Duties and Responsibilities: Engages with key decision-makers at the site level to increase revenue and accelerate enrollment. Serves as the primary patient recruitment subject matter authority for patient recruitment and retention topics in all site communications. Advises study coordinators and PIs on practical, compliant recruitment and retention strategies. Recommends and implements site-specific action plans to increase screening, consent and randomization rates. Deploys marketing and project management tactics across multiple actively enrolling protocols. Analyzes site workflows, revenues, and stakeholder feedback to improve study enrollment Provides regular updates on site progress, risks and performance drivers. Anticipates risk/benefit issues, assisting with remedial action plans, and troubleshooting Contacts patients to facilitate visit scheduling, address participation questions and support visit adherence. Travels to sites as needed to: Conduct or support chart reviews Train site staff on recruitment best practices Launch or optimize recruitment workflows Strengthen site engagement and accountability Identifies and engages local referring physicians, advocacy groups and community organizations to build referral pipelines. Occasional travel to Company meetings and conferences as needed. Performs other duties as assigned. This job description is not an exhaustive list of all the functions you may be required to perform. The Company reserves the right to revise this job description at any time.

Requirements

Previous Clinical Research Experience (ideally Clinical Research Coordinator)
Ability to read and understand protocols for clinical trials and assess subject eligibility criteria.
Experience with clinical research site contracts preferred
Experience working in a results driven environment
Any past customer service experience is an advantage.
Excellent communication skills in English, both written and verbal.
Strong dedication to helping others and the skills to engage with healthcare professionals
Proficient in Microsoft Office software.
Strong work ethic.
Ability to build and maintain good relationships with clients.
Must be customer focused and Internet literate.

Responsibilities

Engages with key decision-makers at the site level to increase revenue and accelerate enrollment.
Serves as the primary patient recruitment subject matter authority for patient recruitment and retention topics in all site communications.
Advises study coordinators and PIs on practical, compliant recruitment and retention strategies.
Recommends and implements site-specific action plans to increase screening, consent and randomization rates.
Deploys marketing and project management tactics across multiple actively enrolling protocols.
Analyzes site workflows, revenues, and stakeholder feedback to improve study enrollment
Provides regular updates on site progress, risks and performance drivers.
Anticipates risk/benefit issues, assisting with remedial action plans, and troubleshooting
Contacts patients to facilitate visit scheduling, address participation questions and support visit adherence.
Travels to sites as needed to conduct or support chart reviews, train site staff on recruitment best practices, launch or optimize recruitment workflows, and strengthen site engagement and accountability
Identifies and engages local referring physicians, advocacy groups and community organizations to build referral pipelines.
Occasional travel to Company meetings and conferences as needed.
Performs other duties as assigned.