Location Manager - Minocqua, WI
About The Position
Come and join the best boating club in the business – Your Boat Club! Your Boat Club is hiring a Location Manager to oversee rental and dock facilities and operations at our Minocqua Lake in downtown Minocqua location. This manager will also oversee day-to-day operations regarding members, rentals, docks, and transient slips, as well as staffing, training, and scheduling dockhands. The ideal candidate will provide excellent customer service to enable our customers to enjoy the best boating experience in the area. This is a full-time, seasonal position, which typically runs through late October. At Your Boat Club, we are committed to providing the finest boating experiences that are both safe and enjoyable without any hassle. Our journey began in 2009 with only five boats, and today we operate over 40 locations across four states. Our services include memberships, daily rentals, full marina services, and, at some locations, bike, UTV, and snowmobile rentals. Our main objective is to keep our existing members happy by providing them with exceptional service, superb boats, and great availability. Annually, we hire seasonal help at various locations and seek to hire individuals who we believe will be “A” type employees: always friendly, professional, adaptable, and possess great customer service skills.
Requirements
- 3-5 years of boating and/or marina management.
- 3-5 years of staff management, including hiring and training.
- Excellent customer service skills.
- Ability to work in a fast-paced environment and manage downtime duties.
Nice To Haves
- Knowledge of the area/body of water is a plus, though not required.
Responsibilities
- Lead a team of employees in providing excellent customer service.
- Adhering to and enforcing safety regulations, rules, and boating/water regulations.
- Keeping boats clean and maintained according to company standards.
- Assisting members and renters throughout the boating experience, including helping in/out of the boat and loading and unloading the vessel.
- Rental and Member check-in/out processing, including gassing and checking for damages.
- Working with the corporate office to drive and grow rentals and memberships at your location.
- Scheduling the dock staff for your location.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
11-50 employees
