Lock Desk Specialist

Huntington National Bank•Detroit, MI

9d•Hybrid

About The Position

A Lock Desk Specialist will review/process work items and re-price as applicable. S/he is accountable for achieving the pricing benchmark as established by management and will work with Capital Markets and production personnel to minimize the use of extension fees and any other fees/costs that reduce profitability. S/he will communicate an outgoing and friendly professional demeanor not only to customers but to colleagues as well.

Requirements

High school diploma or equivalent
At least 1 year of experience in mortgage

Responsibilities

Work Items for Retail, TPL, Correspondent and Broker.
Process lock extension and shortages.
Manual changes including extensions, LLPA and loan criteria.
Assist with Retail, TPL, Broker, Correspondent and HELOC Channels.
Assists with expiring locked pipeline.
Works with loan originators on pricing issues, off sheet pricing, and other pricing questions.
Understands and interprets product guidelines.
Reviews work items and processes changes as applicable.
Makes appropriate changes upon request from Mortgage Sales and Operations teams.
Supports Lock Desk/Optimal Blue Manager and Capital Markets Management as needed.
Other duties as assigned