Lodge Manager & Crew Boat Captain

Allen Marine Inc•Juneau, AK

About The Position

Manages operations of the company’s lodge, ensuring a positive guest experience by managing, and coordinating staff, maintaining the property's cleanliness, appearance and performing general maintenance on various off-grid systems (generators, propane, etc.). This position also addresses guest inquiries, resolves issues, and upholds high hospitality service standards. The Lodge Manager assists the Food & Beverage Manager with budgets and staff performance. Our lodges are located on a beautiful remote islands in Southeast Alaska and serve a buffet of locally caught salmon, Alaskan Crab, and Prime Rib. Guests arrive aboard our custom-built tour vessels and our teams provide a five-star tour experience for each guest.

Requirements

Must have the ability to effectively work independently to resolve issues and conflicts to provide a quality experience for staff and guests.
Basic mechanical knowledge, skills and abilities.
Valid US driver’s license and a clean driving record.
Must pass a security background check and DOT drug test.
Must be drug-free (pre-employment screening and enrollment in a random drug testing program is required by the Coast Guard).

Nice To Haves

Diesel mechanic & outboard or electrical/electronic background.
Experience in the tourism, travel, or outdoor recreation industries.
25-ton Captain’s License (or greater).
FCC MROP (Marine Radio Operator Permit).

Responsibilities

Transport crew daily to and from the lodge.
Communicate with the Port Captain to identify problems and expedite repairs.
Managed the food and beverage team and daily operations.
Conduct meetings with staff to solve problems and logistics at the lodge.
Maintain a regular maintenance schedule on vessel & lodge equipment: Oil & coolant levels, fuel filters, batteries, and other machinery.
Maintain and assess safety protocols of Lodge and Crew.
Ensure proper PPE and fire prevention standards within the operations.
Supervise and assist in daily maintenance out at Orca Point Lodge: cleaning, water levels, sewage fuel needs, and restocking.
Coordinate and assist with routine maintenance and start-up on Generators & Pumps; dip, add & change oil as needed, painting, landscaping, etc.
Supervise and assist crew loading and load outs, safety orientation/demonstration, and emergency response.
Plan and execute emergency drills, equipment checks, and safety meetings according to U.S. Coast Guard regulations and AMT policy.
Maintain all navigational & electrical equipment in good working order; keep logs and/or ship/company documents, as directed. Provide daily operations reports to the office.
Work in conjunction with the Food & Beverage Manager for scheduling and operations at the Lodge.
Work with Lodge staff to maintain the firepit, yard games, observation tank, and general upkeep of the Lodge.
Communicate effectively with guests, team members, and management.
Special projects may be assigned as required by the business.