Logistics Analyst

SMA America • Rocklin, CA

5d • $30 - $35 • Hybrid

About The Position

We are seeking a Logistics Analyst who serves as a subject matter expert supporting logistics operations across internal teams and external service partners. This role is responsible for managing logistics processes, maintaining inventory accuracy, monitoring KPIs, and ensuring consistent execution of supply chain procedures.

The Logistics Analyst plays a key role in vendor coordination, data integrity, and cross-functional collaboration to support service operations and supply chain efficiency.

Requirements

• High school diploma or GED required
• Minimum of three years of experience in a logistics or supply chain role
• Working knowledge of procurement, warehousing, and transportation functions
• Proficiency in Microsoft Office including Word, PowerPoint, Excel, Access, and Outlook
• Proficiency in English, both written and verbal
• Strong analytical, organizational, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong written and verbal communication skills with a customer service mindset
• Ability to work independently and collaboratively

Nice To Haves

• Bachelor’s degree preferred
• Experience working with third-party logistics providers or service partners
• Experience supporting field service or technical operations environments
• SAP system experience
• Experience with inventory accuracy and reconciliation
• Exposure to renewable energy, manufacturing, or technical service environments

Responsibilities

• Manage vendor and third-party logistics partner relationships, including expectations and performance standards
• Develop, monitor, and report on KPIs for logistics operations, including third-party logistics providers and service partners
• Manage and support Inventory Clerks at third-party logistics locations
• Lead vendor meetings and trainings with SMA service partners on logistics expectations and procedures
• Collaborate cross-functionally with internal SMA teams to ensure logistics procedures are executed as agreed
• Oversee annual inventory counts for Field Technicians, Service Providers, and returns storage locations
• Communicate professionally with internal and external customers regarding product availability, spare parts, deliveries, and returns
• Train logistics coordinators and ensure they have the tools and resources needed to succeed
• Coordinate and oversee data entry and maintenance in SAP
• Analyze, investigate, and resolve report discrepancies and inventory variances
• Track repair and return of parts to and from Germany
• Create and maintain procedures, technical manuals, software releases, and logistics documentation
• Prepare weekly reports including KPIs, RMAs, returns, and inventory consumption
• Manage logistics-related projects and initiatives
• Investigate material issues and resolve master data inconsistencies
• Perform other duties as assigned

Benefits

• Compensation of $30 to $35 per hour, dependent upon experience
• Comprehensive benefits including health, dental, and vision coverage
• Dedicated hybrid schedule with in-office work on Tuesdays and Thursdays and remote work on Mondays, Wednesdays, and Fridays
• 401(k) plan with company match
• Opportunities for professional development and training
• Inclusive, collaborative, and innovative work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees