Logistics Software Consultant II

Knapp Inc•Kennesaw, GA

3d•Hybrid

About The Position

The Logistics Software Consultant II offers support and guidance to new employees during the early employment period. Completes detailed preparation of the solution concept selected in the design phase as the basis for the order execution. Develops control engineering solutions based on the requirements of our customers using information technology.

Requirements

Engineering degree (Information Technology, Logistics), or equivalent work experience
Intermediate level of understanding of system components of KNAPP-Group (function, software, hardware)
Intermediate level of understanding of complex processes in the workflow of our customers
Intermediate level of understanding of requirements for integration of the KNAPP system into the customer environment
Ability to plan and hold meetings (with planning team and with customers)
Intermediate level of computer skills (MS Office, KNAPP-internal tools)
Language skills (English mandatory, another language beneficial)
Overtime (occasional) as required by work.
Travel is required (up to 30%)
Ability to travel by air both domestically (US) and internationally (primarily Austria and other parts of Europe as well as Canada)
Willing to travel often and work flexible hours based on the project (e.g. night shift or weekends)
Authorization to work in the U.S
Passport or ability to obtain passport
Professional office etiquette is required at all times
Physical requirements: sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm’s length, and lifting up to 50 pounds.

Responsibilities

Responsible for clear customer communication / clarification of details
Creates interface document
Creates specification sheet
Creates internal documents for project-executing departments
Creates test plans (factory tests, internal and customer-specific acceptance tests)
Responsible for factory acceptance testing and internal testing
Creates development requests
Coordinates and participates in planning meetings (with mechanical engineer, hardware engineer, electrics engineer)
Supports project-implementing departments (Planning, Development, Commissioning, etc.)
Responsible for continuous updating of customer specific SW-documents during order execution; Integration of change requests
Verifies the layout for feasibility of the software processes
Supports Project Management project initiatives and timelines
Communicates deviations from the original scope of supply to project stakeholders
Coordinates customer projects with software suppliers
Supports new employees
Improves planning documents through necessary periodic updates and revisions
Obtaining information from Project Management, Product Management, Project Planning, Software Development, Sales, Affiliates and all KNAPP employees involved in the order execution
Independent agreement of the information technology solution with the customer (host protocol and requirement specification document) in coordination with project management and project planning
Acceptance and assessment of factory test and internal acceptance tests
Creating development requests
Offering support and guidance to new employees during the early employment period (Mentoring)
Reliability and ability to work under pressure
Able to complete tasks in high quality and in time, also in stressful situations
Ensure performance targets are consistently met and commitments are kept
Ability to focus on goals when blockers arise
Positive and confident attitude towards the company and the role responsibilities within the team
Willingness and ability to improve skills and to learn new things to remain current and innovative in skill set
Ability to take criticism and use it in a constructive way
Ability to manage conflicts and work with stakeholders to resolve challenges collaterally
Ability to recognize, troubleshoot and in the end resolve system failures and problems

Benefits

2 remote days per week
Half day Fridays
A beautiful new, state-of-the-art, office complex in Kennesaw, GA
Industry competitive compensation
Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
401k with a very generous employer match and no vesting!
Paid Vacation & Holidays
Profit Sharing
Paid Parental Leave
Subsidized Daycare
Tuition Reimbursement
Pet Insurance
Subsidized food delivery
Monthly celebrations
Quarterly employee events
Corporate Social Responsibility including recycling, sustainability and volunteering