Logistics Support Specialist [Tempe, AZ]
About The Position
You will be joining the Global Mile team within the Cross Border Execution XBE division which supports all the imports of goods and freight coming in from outside of the US. On a day-to-day basis you will be managing different processes within the space including but not limited to processing repair claims escalating containers on customs holds and communicating and creating reports to other teams within the greater org. Communication with the carriers happen through the auditing platform so little to no phone support will be necessary. We are looking for candidates who have sharp Excel skills including experience with SUM average formulas and pivot tables/v lookups preferably. Success in this role is largely based on your Excel skills so this is very important. This is an excellent opportunity to get your foot in the door with a highly successful company! Day-to-day will include communicating with internal and external stakeholders on customs related issues. Communication will be done via e-mail and or responses, no calling will be needed. Also leveraging multiple tabs and cross-referencing information will be needed. To start it will be case heavy (such as 50 cases daily to follow up) and once onboarded this role can include some project and process improvement work.
Requirements
- stakeholder management
- microsoft office
- data analysis
- Experience in logistics operations or Admin experience with working with stakeholders
- 2+ years of work experience
Nice To Haves
- Any former Amazon experience
- Leadership principles - Ownership and Deep Dive
Responsibilities
- managing different processes within the space including but not limited to processing repair claims
- escalating containers on customs holds
- communicating and creating reports to other teams within the greater org
- communicating with internal and external stakeholders on customs related issues
- leveraging multiple tabs and cross-referencing information
- case heavy (such as 50 cases daily to follow up)
- project and process improvement work
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
