Loss Mitigation Supervisor

Pennymac • Moorpark, CA

1d • $55,000 - $85,000 • Onsite

About The Position

The Loss Mitigation Supervisor is responsible for supervising the people and processes related to loss mitigation and or foreclosure alternative functions while meeting servicing level expectations at the individual, team, department and company level. As the Supervisor, you will ensure staff is complying with company policy and procedures as well as State and Investor initiatives and or directives.

Requirements

• Bachelor’s degree or equivalent work experience
• 3+ years of relevant work experience
• Strong customer service skills
• Strong working knowledge of GSE, HUD, HAMP, HAFA, collections, loss mitigation, and foreclosure
• Must be highly proficient in Excel and Word
• Financial Services and, if possible, mortgage industry experience preferred

Nice To Haves

• Financial Services and, if possible, mortgage industry experience preferred

Responsibilities

• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Conduct new hire and continued education training with the loss mitigation individuals/team and training employees
• Perform quality reviews within each area of loss mitigation to ensure compliance
• Look for process improvements within each function of loss mitigation
• Perform other related duties as required and assigned
• Demonstrate behaviors which are aligned with the organization’s desired culture and values

Benefits

• Comprehensive Medical, Dental, and Vision
• Paid Time Off Programs including vacation, holidays, illness, and parental leave
• Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
• Retirement benefits, life insurance, 401k match, and tuition reimbursement
• Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level