Loss Prevention Lead

Palmetto State Armory L•Charleston, SC

About The Position

Develops and implements store awareness programs addressing theft, safety, inventory, and operational controls. Administers product protection strategies, awareness, and deterrence programs in the store. Works in partnership with store management to ensure operational excellence and reduce exposure to theft through operational assessments and associate training/awareness. Supervises Loss Prevention Officers.

Requirements

Prior experience in Loss Prevention or educational background in Loss Prevention, security, or law enforcement preferred.
Knowledge of surveillance and apprehension techniques; demonstrated ability to make decisions in stressful situations. Strong verbal and written communication skills; basic math and reading skills and legible handwriting.
Knowledge of or ability to learn Microsoft Word, Excel and various other computer programs.
Must be at least 18 years old.

Responsibilities

Conducts assessments of operational and shortage control procedures to monitor store compliance and inventory shortage and performance trends.
Communicates with store management and works to improve operational deficiencies.
Reviews various exception reports to identify and resolve inventory shortage.
Conducts physical security/safety inspections to ensure store is in compliance with Company policies and procedures.
Works to create a “culture of honesty” and “impression of control” in the store.
Develops and implements theft prevention programs for the store. Identifies theft trends within assigned location and implement theft prevention strategies to reduce exposure.
Oversees the store’s Electronic Article Surveillance (EAS) and product protection programs. Measures store’s compliance and raises awareness with Store Management and Associates.
Conducts internal investigations of dishonesty in compliance with Company Ethical Standards and Apprehension Guidelines.
Conducts surveillance and apprehension of external theft suspects in compliance with Company Ethical Standards and Apprehension Guidelines.
Supervises Loss Prevention Associates; assigns tasks, communicates policies, and trains new LP Associates.
Recruit, Train, and counsels LP Associates. Assists Management in writing performance appraisals.
Creates LP department work schedules to provide proper coverage.
Performs other duties as assigned. Examples may include but are not limited to: Attending court hearings on Palmetto State Armory’s behalf.
May have multiple store responsibilities.
Maintains customer service awareness.