Lottery Field Representative - Franklin/Somerset

State of Maine•Augusta-Richmond County, GA

About The Position

This is administrative work involving the promotion, sale, and marketing of lottery tickets in an assigned geographic area. Employees recruit new agents and present and promote services to existing accounts. Work requires considerable salesmanship and a high degree of public relations skills. Work is performed under general supervision.

Requirements

Knowledge of customer relations methods and techniques.
Knowledge of public relations.
Knowledge of human dynamics.
Ability to use marketing techniques in promoting sales.
Ability to communicate effectively.
Ability to write clearly and effectively.
Ability to establish and maintain effective working relationships.
Ability to handle delicate situations with firmness and tact.
Ability to keep accurate records.
Ability to work independently.
A four (4) year combination of experience, education, and/or training in sales and/or sales promotion involving customer relations and product marketing.
A valid drivers license and the ability to lift a minimum of 40 lbs.

Responsibilities

Contacts prospective lottery sales agents, presents the product line of the Maine State Lottery, and explains and promotes the benefits of the lottery program in order to market lottery tickets.
Makes scheduled on-site sales visits to lottery sales agents and presents and promotes sales methods and techniques in order to expand current ticket sales.
Makes on-site visits to prospective lottery sales agents and appraises the physical location, traffic count, display of other products, and related sales considerations in order to recommend action on lottery sales agent licenses.
Handles customer service related problems and complaints, and follows up on or refers problems to appropriate agency employees for resolution in order to promote and maintain good customer relations.
Trains agents in lottery procedures, new games, payment to winners, prize liabilities, and related accounting procedures in order to ensure proper handling of lottery transactions.
Completes required paperwork, including call sheets and other forms, in order to control lottery tickets and operation in assigned area.

Benefits

Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary.
Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%.
Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
Retirement Plan – The State of Maine contributes 14.11% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program.
Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive forty-two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness.