About The Position

Maintains safe and secure environment for customers and employees by supervising, patrolling, and monitoring premises and personnel. Assists with leading, training, and coaching the loss prevention team. Writes reports of daily activities and irregularities such as property damage, theft, presence of unauthorized persons or unusual occurrences. Completes reports by recording observations, information, occurrences, and surveillance activities. Develop and maintain productive, effective, and professional relationships with peers, superiors, auditors, and others. Always represent the company in a positive and supportive manner.

Requirements

  • Minimum of 4-year security experience required
  • Knowledge of security procedures for a distribution center environment or equivalent.
  • Able to work in a warehouse environment, able to work in different weather elements.
  • Able to sit/lift/bend/walk repeatedly.
  • Ability to work effectively under fast-paced conditions.
  • Exercise diplomacy when dealing with people in sensitive situations.
  • Apply active listening techniques to obtain complete and accurate information.
  • Apply the principles of supervision to direct the work activities of subordinates.
  • Rapidly prioritize a variety of tasks and take appropriate action.
  • Ability to apply first responder techniques in performing emergency first aid and CPR.
  • May be required to work irregular hours, holidays, weekends, and overtime.
  • May be required to walk or stand for extended periods of time.
  • Valid Driver’s License
  • Able to pass a drug screen and background check.
  • High School diploma or GED
  • Proficient understanding of Word, Excel, PowerPoint, and Outlook.
  • Must be able to Read, Write, and Speak the English Language
  • Must have patience and the capability to train/teach associates.
  • Ability to learn to operate necessary job tools.
  • Ability to operate equipment & lift to 50 lbs.
  • Ability to solve problems
  • Ability to understand all functions through training.
  • Ability to follow safety procedures
  • Highly motivated, a team-player, and self-starter
  • You must be willing to cross-train outside of your immediate department.
  • Demonstrate high levels of dependability.
  • 1-2 years related experience.
  • Proficiency in Excel Software
  • Proficient in Microsoft Suite; specifically, outlook
  • Able to verbally communicate orally and in written format.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to interact with other departments.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to other employees of the organization
  • Ability to decipher and analyze complex data and information.
  • Ability to communicate in English.
  • Good math skills: ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.
  • Ability to apply common sense understanding to carry out written or oral instructions with minimal supervision.
  • Experience working effectively in complex global organizations, satisfying the needs of diverse constituents, and often working under the pressure of competing and sometimes conflicting priorities.
  • Ability to deal with problems involving a few concrete variables in standardized situations.
  • Good PC skills; proficiency in Microsoft Word, Excel, and Outlook.
  • Strong Team Player with good interpersonal and communication skills.

Nice To Haves

  • Bilingual English/Spanish is preferred, but not required
  • General understanding of how workflows through an automated Distribution environment preferred.
  • Bilingual is preferred (English/Spanish) but not required

Responsibilities

  • Supervise, lead, and assign job responsibilities to all loss prevention department and safety personnel as directed by the department manager.
  • Supports the manager with growth and development of the team.
  • Serves as the department’s senior representative in the absence of the manager.
  • Ensure all loss prevention team members arrive on time, take scheduled breaks or lunches as required and stay within the scheduled time frames.
  • A department supervisor is responsible for productivity tasks and to keep a steady workflow within the loss prevention department.
  • Assists in identifying associates that perform below the set goals and support with retraining. May assist with coaching the loss prevention associate.
  • Ensure training of team members on proper procedures, protocols, and best practices as directed by the department supervisor.
  • Ensure the security of all Distribution Center premises and personnel by patrolling property, monitoring surveillance equipment, inspecting buildings, equipment, and access points. Support with building, and premises walk-throughs.
  • May assign tasks and supervise the work activities of subordinates.
  • Supports the Safety Department with New Hire Orientation and Building Tours as needed.
  • May support, prepare and distribute work schedules for the loss prevention and Safety Teams.
  • Engages with all loss prevention team members, security personnel, operations leadership team and demonstrates a positive experience towards all personnel.
  • Monitor and authorize entrance and departure of employees, visitors, and other people to guard against theft and maintain security of premises.
  • Serves and supports as a liaison for emergency personnel including, but not limited to police, fire, hazard, poison control, among other local, state, and federal agencies.
  • Respond to alarm company off-hour calls and may cover additional work schedule shifts as needed.
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