LPN Client Relationship Specialist (100% In Office)
About The Position
Responsible for developing and maintaining client relations and intake of direct referrals made to HCR. Cultivated relationships to help our physicians and hospitals identify the best home care solutions for their patients. Demonstrated ability to work in fast-paced environment while maintaining attention to detail. Timely and accurate creation & processing of incoming referrals. Demonstrated effective communication with referral sources and other HCR departments. Arranges Durable Medical Equipment/Oxygen, etc. with outside vendors. Confirms insurance coverage on all referrals. Works in conjunction with Insurance Specialists to obtain required verifications/authorizations. Documents according to department, agency & regulatory guidelines. Actively participates in department and agency meetings with solutions-oriented contributions. Other duties as assigned. This job description reflects management’s assignment of essential functions; and nothing in this herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Requirements
- Completion of an approved program of practical nursing
- Valid LPN license issued by NYS Dept of Education
- Exceptional customer service skills
- Comfort level working in a fast paced office setting
- Top knotch computer proficiency and efficiency (MS Office Suite, Electronic Medical Record system EMR)
- Possesses a keen eye for details
- Excellent time management abilities
- Meets or exceeds established productivity expectations with the end goal of increasing productivity
Nice To Haves
- Provider relations experience in a healthcare environment preferred.
Responsibilities
- Developing and maintaining client relations
- Intake of direct referrals
- Cultivating relationships with physicians and hospitals
- Identifying home care solutions for patients
- Creating and processing incoming referrals
- Communicating with referral sources and HCR departments
- Arranging Durable Medical Equipment/Oxygen with outside vendors
- Confirming insurance coverage on referrals
- Documenting according to guidelines
- Participating in meetings
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
