M365 & Cloud Architect / Administrator
About The Position
The Microsoft 365 & Cloud Architect/Administrator is responsible for the design, implementation, administration, continuous improvement, and governance of the Microsoft 365 platform, with a primary focus on SharePoint Online as a strategic content and collaboration service. This role also contributes to architecture, design, administration, and operational support of Azure and AWS cloud environments as needed. This role ensures that our M365 and cloud services are secure, performant, well-governed, and aligned to business needs while promoting best practices and driving user adoption across the organization. This position partners closely with business and IT stakeholders to deliver high-quality M365 and cloud services, streamline service request fulfillment, and continuously improve our services.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- 5+ years of experience administering Microsoft 365 services, with strong hands-on experience in SharePoint Online.
- Demonstrated experience supporting enterprise collaboration platforms in a production environment.
- Strong knowledge of Microsoft 365 administration, including SharePoint Online, Teams, OneDrive, and Exchange Online.
- Experience designing and supporting SharePoint information architecture, permissions models, and governance frameworks.
- Familiarity with Microsoft security and compliance capabilities (e.g., Purview, retention, sensitivity labels, DLP) as they relate to SharePoint.
- Experience with service request management, incident response, and operational support models (ITIL-based experience preferred).
- Preferred experience supporting or contributing to Azure and/or AWS cloud environments.
- Strong problem-solving and troubleshooting skills with the ability to manage complex issues across platforms.
- Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.
- Ability to balance strategic governance with practical user experience considerations.
- Comfortable working independently while collaborating across multiple IT and business teams.
Nice To Haves
- Microsoft certifications related to Microsoft 365 and SharePoint.
- Experience with Microsoft Purview.
- ITIL Foundation or equivalent service management training.
- Cloud certifications (Azure or AWS) are a plus.
Responsibilities
- Administer, configure, and support Microsoft 365 services with an emphasis on SharePoint Online, ensuring high availability, performance, and security across the platform.
- Design, implement, and maintain SharePoint sites, libraries, lists, and information architecture that balance usability, performance, and security.
- Monitor service health, usage, and performance across the M365 portfolio and proactively address issues to minimize user impact.
- Perform routine maintenance, configuration updates, and lifecycle management activities across M365 services.
- Establish, document, and govern SharePoint and M365 policies related to site provisioning, information architecture, permissions, data protection, and lifecycle management.
- Ensure alignment with organizational security, compliance, and data governance standards, including coordination with security and risk teams.
- Continuously evaluate platform capabilities and recommend governance improvements that balance control with user productivity.
- Promote SharePoint and M365 usage through best practices, standards, and guidance tailored to business users.
- Act as a trusted advisor to business teams, translating collaboration and content management needs into practical M365 solutions.
- Support adoption initiatives by contributing to training materials, documentation, and internal communications related to M365 services.
- Contribute to the administration and operational support of Azure and AWS cloud environments as needed.
- Collaborate with cloud and infrastructure teams to ensure integration and alignment between M365 services and broader cloud platforms.
- Assist with cloud governance, access management, and operational best practices where applicable
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
