MA Supervisor

Sea Mar Community Health Centers•Seattle, WA

About The Position

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position: Sea Mar is a mandatory COVID-19 and flu vaccine organization Full-time MA Supervisor position available for our Medical Clinic inSeattle - South Park. The Medical Assistant Supervisor is a leadershipposition, working collaboratively to ensure all patients are receivingquality care and services. Responsibilities may include, but are notlimited to, overseeing the performance of the medical assistantsworking in the clinic, assisting with patient flow issues, performingprocedures as needed, ensuring that all medical assistants arecompleting every clinical quality measure for all patients, assistingwith patient assessments, and administrative duties as assigned. TheMA Supervisor works collaboratively with all clinic care team membersto provide the best outcomes for our patients.DUTIES: To hire, train, and supervise MAs in order to ensure effective andefficient patient care is being provided. In doing so, each patientwill receive quality, patient-centered care following establishedclinical guidelines for both preventive care and chronic diseasemanagement. The MA Supervisor is responsible for evaluating medicalassistant performance, and may provide feedback on the performance ofother positions within the clinic. To ensure all performance measures are met, which include but arenot limited to clinical quality measures, provider productivity andresource management. To provide clinical and administrative supervision to the clinicalcare team personnel in the clinic, including medical assistants (MAs),care coordinators, externs, and phlebotomists. The Medical AssistantSupervisor is responsible for ensuring all employees adhere to theAIDET model of service with the expectation that every employeeprovides exceptional service to every person, every time.

Requirements

Strong leadership, supervisory and training skills with a strongclinical background in ambulatory care.
Actively participate in staff meetings.
Interact sensitively and effectively with people of diversebackgrounds.
Anticipate the needs of patients and providers according toclinical presentation.
Anticipate the needs of the clinic according to existing demandsand resources and based on historical trends.
Flexibility with clinic hours.
Willingness to take on new projects.
Experience working with multicultural/diverse populations.
Graduated from an accredited program with anactive MA-C license in the State of Washington or be licensed as anLPN in the State of Washington, CPR certification, state-mandated HIVeducation.

Nice To Haves

Bilingual English/Spanish is preferred not required.

Responsibilities

To hire, train, and supervise MAs in order to ensure effective andefficient patient care is being provided.
To ensure all performance measures are met, which include but arenot limited to clinical quality measures, provider productivity andresource management.
To provide clinical and administrative supervision to the clinicalcare team personnel in the clinic, including medical assistants (MAs),care coordinators, externs, and phlebotomists.