MAC Self Perform Technician

BGIS • Hartford, CT

10h • $25 - $30

About The Position

BGIS is currently seeking a MAC Service Perform Technician to join the team in
in Hartford, CT.

BGIS
is a leading provider of integrated real estate management services,
including facilities management, project management, energy & sustainability
services, strategic workplace consulting, real estate services and capital
planning. Its range of solutions, supported by efficient systems, processes and
people, enables it to create and optimize places that work for its clients. The
team is dedicated to inspiring better business performance and helping clients
focus on their core businesses.

The MAC Service Perform Technician is responsible for delivering on demand
services relating to furniture systems and furniture repairs for multiple
facilities. The position executes activities to ensure that work is performed in
accordance to established processes and practices and is in compliant with all
internal and external requirements including environmental, health and safety.
The MAC Service Perform Technician
demonstrates BGIS values in communications
with clients and other team members.

Requirements

• High School Diploma or equivalent plus some trade related training.
• Ability to adhere and properly execute processes and practices relating to facility operations and maintenance.
• Strong environmental, health and safety mindset. Ability to perform work in a safe manner.
• Strong client service orientation along with a high sense of urgency.
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification.
• Ability to work independently and contribute positively to teamwork.
• Entry level knowledge of computer applications including Microsoft Office.
• Ability and willingness to travel.
• Current valid driver’s license and ability to provide personal transportation for meetings and job visits away from the office with reimbursement.

Nice To Haves

• Experience in assembling/disassembling furniture systems preferred.
• Previous work in basic furniture repairs such as arm, aster, and pneumatic cylinder preferred.

Responsibilities

• Assist in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.
• Complete removal, disposal and delivery of furniture.
• Assemble furniture systems.
• Ensures work order requests are completed on time ensuring customer satisfaction.
• Maintain quality standards for BGIS and the client.
• Perform activities in accordance to established processes as well as internal and external requirements.
• Monitor sub-contractors to ensure successful completion of projects.
• Perform regular walkthroughs to provide observations about furniture condition and deficiencies and offers recommendations for enhancement and repair.
• Respond to routine and on demand service requests and performs preventative and corrective maintenance relating to furniture systems and furniture repairs.
• Maintain work order records within service management maintenance database.
• Participate in facility related projects.
• Maintain all assigned tools and arrange for repair and replacement as required.
• Submit all expenditures on a timely basis.
• Attend training, safety meetings, operational meetings, toolbox talks and other information sessions.
• Contribute to the completion of other key initiatives as assigned.

Benefits

• BGIS offers a comprehensive benefits package including medical, dental, vision, prescription coverage, health savings account, flexible spending account (both healthcare and dependent), 401(k) with a Company match, Paid Time Off, paid company holidays, short term and long-term disability, life insurance, employee assistance program, tuition reimbursement, paid parental leave, gym membership discount and team member referral bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED