Machine Learning Engineer - AI Agent
About The Position
What you can expect As a Machine Learning Engineer on our GenAI Engineering team, you will play a critical role in shaping the future of Zoom AI through innovative engineering solutions. You'll take the lead in developing and enhancing AI algorithms, techniques, and solutions for our AI Companion product. Working closely with experienced researchers and engineers, you'll be part of a dynamic team dedicated to achieving groundbreaking results in agentic AI. About the Team The GenAI Engineering Team is committed to revolutionizing productivity in communication platforms through the delivery of AI Companion functionalities. We are passionate about leveraging cutting-edge technology to drive significant advancements in how people communicate and collaborate.
Requirements
- Possess a Bachelor's degree in Computer Science, AI, Machine Learning, Distributed Systems, or a related field.
- Have 5+ years of experience in machine learning, AI software, or related engineering.
- Be proficient in one or more programming languages such as Python, C, C++, or CUDA, with experience in building scalable software systems.
- Understand deep learning frameworks such as PyTorch, TensorFlow, or similar.
- Demonstrate experience in designing and developing AI agents or autonomous systems, with a strong understanding of agent architectures and integration patterns.
- Collaborate with cross-functional teams and present technical concepts to both technical and non-technical audiences.
Responsibilities
- Building agentic systems that employ multi-step reasoning to plan task execution, intelligently orchestrate tool chains, and adapt integration strategies based on task requirements and environmental feedback
- Developing tool orchestration frameworks that enable agents to call APIs, use external tools, and coordinate workflows.
- Implementing evaluation frameworks and metrics for assessing agent reliability, latency, and success rate.
- Collaborating cross-functionally with product, research, and infrastructure teams to bring new agentic workflows into Zoom AI Companion.
Benefits
- As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
