Dr. Call Mail Operations Pharmacy Technician

CenterWell • Carapichaima, FL

22h • Remote

About The Position

Become a part of our caring community and help us put health first Bring your unique talents and perspectives to CenterWell and help us bring better healthcare solutions to our members. At CenterWell, you’ll have the opportunity to interact with members, provide professional advice, and enable positive outcomes in a growing organization and have the option to work at home. CenterWell’s innovative approach to mail-order pharmacy solutions enables us to outpace the competition, with the well-being of our members in mind. Our innovative Pharmacy Solutions offers a cost-effective, easy way for our members to receive their medications without waiting in line and giving them back more time in their days to enjoy life. We’re looking for people from a variety of healthcare backgrounds to join our growing pharmacy team and work with people at all levels of the industry. At CenterWell, you’ll partner with people who care. Administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments. Provides resolution or outreach for resolution on prescriptions that are incomplete, invalid, or contain clinical issues preventing the fulfillment of the request Decisions based on interpretation of area/department policy and methods for completing assignments Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction

Requirements

• Candidates MUST reside in one of the following states: Texas, Arizona, Florida, or Ohio.
• Must have an active Pharmacy Technician License in the state you reside
• 1+ years of experience as a Pharmacy Technician in a retail, mail order or hospital pharmacy
• Ability to solve problems and encourage others in collaborative problem solving
• Self-directed, but also able to work well in a group
• A positive, proactive attitude, energetic, highly motivated and a self-starter
• Inbound/outbound call experience in any pharmacy setting
• Strong communication skills both written and verbal
• Great attention to detail
• Ability to handle multiple tasks simultaneously
• Ability to work accurately and efficiently while performing repetitive tasks
• Intermediate PC skills
• Must have the flexibility to work any hours between 8:00am-8:00pm CST.

Nice To Haves

• High School Diploma or GED
• National Certification, PTCB/CPhT

Responsibilities

• Communicate with physician offices and hospitals via fax or telephone
• Responsible for researching and updating clarifications and denials on patient profiles
• Responsible for making or taking phones calls to and from providers, patients and/or retail pharmacies.

Benefits

• Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being.
• Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work.
• Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED