Mail Operations Specialist

FourLeaf Federal Credit Union•Town of Oyster Bay, NY

2d•$20 - $23

About The Position

FourLeaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work. Responsible for the receipt and distribution of external and internal correspondence, packages, and shipments from the US Post Office, FedEx, UPS, Amazon, and other carriers. Maintains mailroom supply inventory and handles order placement for the main office. Prepares large mailings, performs mail merges, and bulk/multi label printing.

Requirements

High School Diploma or GED.
< 1 year of experience.
Valid Driver's License required.
Computer Skills: MS Office.
Familiar with the following programs: Quadient S.M.A.R.T., WTS (Web Tracking System), USPS Gateway, Fedex Web Account, & Fedex Ship Manager Account.

Responsibilities

Handle incoming mail by sorting it according to department, location, or category (e.g., bills, notices, personal) and ensure timely distribution to the appropriate departments.
Visit US Post Office 2-3 times per week to pick up company PO Box mail. Sign for registered or certified mail when required.
Scan/record all incoming trackable items, capturing details such as carrier, sender, receiver, etc. and final delivery location.
Maintain knowledge of mail room operating systems and equipment.
Monitor and respond to mail room phone and email inbox.
Support the preparation and printing of high-volume mailings, including mail merges and coordinate with departments to facilitate bulk/multi shipping labels.
Investigate and locate missing mail pieces, packages, shipments, and other trackable items to determine their status.
Responsible for FedEx user updates, password resets, location management, troubleshooting website issues and investigating pick-up issues on behalf of any location.
Prepare departmental reports on an as needed basis.
Carry out various courier tasks as directed, in a timely fashion.
Oversee mailroom supply inventory and coordinate order placement as needed. (e.g., carrier envelopes/packs/boxes, logo envelopes, ink for mail machine, etc).