Mailroom Clerk
About The Position
- Responsible for performing daily tasks such as labeling, recording, maintaining records, copying, printing, and other similar duties utilizing appropriate computer program. This job will mostly consist of labeling kits with patient information and ensure the kit is correct before shipping out to the customer - Fulfilling mail orders and keeping up with productivity standards - Pull the right product for the right customer in the box with the correct label - Maintain confidentiality and HIPAA laws- will see addresses and phone numbers - Enter data, and order information - work with data through Excel. (Need to understand functions like cut/paste, copy/paste, etc…) - Manage, coordinate and fulfill customer orders (from Medicare & Medicaid services) - Become a key resource to sales as the Subject Matter Expert on order fulfillment processing - Identify and help implement enhancements to order management processes and tools to support a - Partner with other functions to resolve/escalate any issues preventing on-time order fulfillment. - positive customer experience, streamline order processing, and provide scalable solutions proactively. - Track all orders via delivery software - Process customers orders and verify accuracy via HERO - Prepare outgoing mail for delivery by mail carriers - Use scanning equipment to gather information about a package - Create shipping labels for outgoing packages.
Requirements
- good attendance
- be proficient on the computer
- HS Diploma or GED Completed
- Must be comfortable with working in a fast-paced environment with meeting daily goals
- Need to understand functions like cut/paste, copy/paste, etc…
Nice To Haves
- Retail experience preferred.
Responsibilities
- performing daily tasks such as labeling, recording, maintaining records, copying, printing, and other similar duties utilizing appropriate computer program
- labeling kits with patient information and ensure the kit is correct before shipping out to the customer
- Fulfilling mail orders and keeping up with productivity standards
- Pull the right product for the right customer in the box with the correct label
- Maintain confidentiality and HIPAA laws
- Enter data, and order information - work with data through Excel
- Manage, coordinate and fulfill customer orders (from Medicare & Medicaid services)
- Become a key resource to sales as the Subject Matter Expert on order fulfillment processing
- Identify and help implement enhancements to order management processes and tools to support a
- Partner with other functions to resolve/escalate any issues preventing on-time order fulfillment.
- positive customer experience, streamline order processing, and provide scalable solutions proactively.
- Track all orders via delivery software
- Process customers orders and verify accuracy via HERO
- Prepare outgoing mail for delivery by mail carriers
- Use scanning equipment to gather information about a package
- Create shipping labels for outgoing packages
Benefits
- 5 days of PTO and Holiday Pay after 30 days of working
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
