Responsible for various day-to-day service needs with regards to the physical condition, appearance and operational efficiency of the property, ensuring a safe and attractive living environment for residents, exceptional quality and service, and sustained resident satisfaction. The Maintenance Apprentice is an entry level opportunity, working in close partnership with the Maintenance Supervisor, honing their skills for a future role as a Maintenance Technician. Consistently and genuinely demonstrate the HEROES principles of being Helpful, Engaged, Responsive, Outstanding, Excellent and Successful in all activities and interactions. Ensures timely, accurate, and high-quality completion of resident service requests. Performs a variety of routine, preventive, scheduled, and emergency maintenance repairs, as well as general upkeep tasks throughout the community and on all equipment; maintains appropriate logs and records. Contributes to marketing efforts and resident satisfaction by providing excellent customer service; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally. Ensures that all areas are kept safe, tidy and free of trash, debris and animal waste, including the cleanliness of the dumpster areas, as well as the necessary preparation of dumpsters for trash pick-up. Continuously monitors all areas of the community and grounds to ensure they are properly and safely maintained; advises management of any areas needing attention. Participates in apartment turnovers as directed. Repairs, renovates, paints, and cleans vacant apartments. Maintains landscaping including watering of the flowers; performs snow removal as needed. Ensures understanding and compliance with all policies and procedures in accordance with and as outlined in both the Enterprise Residential Properties Operational Policies and Procedures Manual and the Human Resources Manual that are relevant to your position. Responds timely, appropriately, and courteously to emergencies. Participates in and attends all required in-service training sessions. Supports other communities as assigned by management. Other duties as assigned.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED