Maintenance Planner & Scheduler

JLL•Sacramento, CA

1d•$100,000 - $120,000•Remote

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Maintenance Planner/Scheduler – Northern California (Remote) JLL is seeking an experienced Maintenance Planner/Scheduler to join our team! This remote position requires residence in Northern California with occasional site visits to client facilities. POSITION OVERVIEW: The Maintenance Planner/Scheduler plans and schedules all non-emergency maintenance activities to optimize resource utilization and operational efficiency. Working collaboratively with vendors, client maintenance teams, and internal stakeholders, this role identifies, estimates, organizes, and schedules required resources before work execution begins. This position serves as a critical liaison between JLL account teams, client representatives, and vendor partners, ensuring maintenance coordination supports organizational goals. The planner/scheduler maintains the Computerized Maintenance Management System (CMMS), managing work orders, asset records, and reporting to ensure accurate business data supports informed decision-making. This role requires independent judgment and creative problem-solving to address complex scheduling challenges. The position operates with considerable autonomy in determining approaches and making decisions within established guidelines.

Requirements

5+ years of experience in facilities maintenance planning and scheduling
Demonstrated experience planning and coordinating work with vendors and maintenance contractors
Working knowledge of commercial real estate building systems including HVAC, electrical, plumbing, life safety, and building controls
Advanced proficiency in Microsoft Excel; working knowledge of Outlook and SharePoint
Strong organizational, analytical, and prioritization skills with ability to manage competing demands
Excellent verbal and written communication skills with ability to interact professionally with clients, vendors, and internal teams
Client service-oriented mindset with proven ability to collaborate across functions
Must reside in Northern California; home-based role with expectation of periodic site visits
Ability to read and interpret technical manuals, equipment specifications, and building documentation
Proficiency manipulating and analyzing data in Excel spreadsheets and databases
Understanding of maintenance best practices, preventive maintenance programs, and work order workflows
Familiarity with vendor management and contractor coordination
Strong organizational skills with ability to manage multiple priorities simultaneously
Ability to make informed decisions when data may be incomplete or situations are ambiguous
Effective problem-solving with systematic attention to detail
Clear communication skills for written reports, emails, and verbal presentations
Ability to balance requirements from multiple stakeholders (clients, vendors, account teams)
Capacity to translate organizational goals into actionable maintenance schedules
Proactive identification of process improvement opportunities
Ability to engage professionally with senior-level client stakeholders
Self-motivated with ability to work independently without direct supervision
Flexible and adaptable approach to changing priorities and client needs

Nice To Haves

Experience supporting critical environments, data centers, or uptime-sensitive facilities
Bachelor's degree in Engineering, Facilities Management, Business, Operations, or related discipline
Experience generating maintenance metrics, reports, or performance dashboards
Prior experience using Corrigo CMMS or similar maintenance management systems (Maximo, ServiceNow, etc.)
Certified Reliability Leader (CRL) or Certified Maintenance Reliability Professional (CMRP)

Responsibilities

Reviews and prioritizes maintenance work requests based on urgency, impact, and available resources
Communicates with work order requesters to clarify scope, requirements, and expectations
Conducts site visits (physically and remotely) to verify equipment location, assess work scope, and understand site constraints
Determines operational safety requirements and coordinates necessary permits or access protocols
Develops detailed work plans including labor estimates, material requirements, vendor specifications, and timeline projections
Ensures all work plans include necessary instructions for site access, working hours, escort requirements, regulatory compliance, and safety protocols
Identifies and develops standard work routines and task lists for recurring maintenance activities
Reviews completed work feedback to continuously improve planning processes and accuracy
Creates and maintains comprehensive work order schedules in the CMMS
Coordinates and facilitates scheduling meetings between account teams, clients, and vendors to align on planned maintenance activities
Assigns work to appropriate vendor partners based on expertise, availability, and contractual agreements
Manages work schedules to maximize resource efficiency, minimize operational disruption, and ensure timely completion
Collaborates with client representatives to schedule work within approved downtime windows and operational constraints
Creates and publishes weekly and monthly work schedules, distributing to stakeholders including vendors, client teams, and JLL account managers
Communicates work packages and schedule changes promptly to all affected parties
Tracks and coordinates delivery of equipment, parts, and materials needed to support scheduled work
Maintains complete and accurate records within the CMMS including work order details, specifications, completion data, and equipment history
Performs routine and ad-hoc reporting to track work execution, completion rates, schedule adherence, and maintenance trends
Develops and maintains Key Performance Indicators (KPIs) to measure maintenance program effectiveness
Analyzes equipment history and maintenance patterns to identify trends and recommend preventive measures
Ensures documentation supports compliance requirements and client reporting obligations
Collaborates with account teams and reliability engineers to optimize maintenance strategies
Performs other duties as assigned.