Maintenance Supervisor - Kirkwood Bluffs

Mills Properties•Kirkwood, MO

About The Position

We are looking for an experienced maintenance supervisor to oversee all maintenance needs of the property including appearance, safety, the make-ready process, preventative maintenance, and repair. How you will be successful Direct and oversee all aspects of the property’s maintenance function Monitor, prioritize, and complete service requests and maintenance activities ensuring issues are handled to the satisfaction of the residents Monitor daily workload of maintenance team, assisting as needed, to ensure tasks are completed timely and effectively Coordinate, schedule, and complete preventative maintenance on property, buildings, units, appliances and equipment Manage the make ready process by ensuring all repairs, replacements, and clean-up are completed Communicate daily with property office reporting on progress of service requests and make readies Act as the safety steward by addressing hazardous conditions and training staff on safety and protective measures Participate in property inspections with lenders, investors, and senior leadership; resolve issues as needed Maintain an adequate inventory of materials and supplies Exhibit “servant-first” leadership by putting the needs of the team first, providing training and feedback to continually enhance individual and overall performance, and ensuring all necessary resources are available to meet KPIs, improve service quality and exceed resident expectation Review staff performance regularly, communicate expectations, and hold associates accountable through training, mentoring, performance improvement plans, and, as a final resource, corrective action Monitor pool operation daily and maintain the appropriate health department standards Maintain curb appeal by assisting grounds keeping and picking up litter Assist with housekeeping, inspections, and other tasks as assigned by the property manager/maintenance supervisor Maintain positive communications with residents and provide excellent service through courteous and timely response to resident needs and concerns Perform call-back emergency service as required Maintain organization and cleanliness of work areas and maintenance shops Abide by Mills policies and procedures and laws pertaining to Fair Housing, Americans with Disabilities Act, etc. Embrace Mills values and apply to all areas of responsibility

Requirements

High school diploma or GED; Trade school degree preferred
Minimum of five years’ maintenance experience including tile, carpentry, plumbing, electrical, and HVAC repair
Previous supervisory experience preferred
EPA certification Type I and II, or Universal and CPO certification required
CAMT certification preferred but not required
Demonstrated leadership and coaching skills with ability to mentor and develop others
Proven ability to maintain composure against obstacles; solving problems with keen insight
Ability to work a varied schedule including weekends, holidays, and on call
Ability to work in extreme environmental conditions (heat, cold, rain, snow, etc.)
Valid driver’s license
Adept at building relationships and working in a team environment with proven track record of sharing ideas, providing encouragement, building on other’s ideas, giving due appreciation and bringing out the best in others

Nice To Haves

Trade school degree preferred
Previous supervisory experience preferred
CAMT certification preferred but not required

Responsibilities

Direct and oversee all aspects of the property’s maintenance function
Monitor, prioritize, and complete service requests and maintenance activities ensuring issues are handled to the satisfaction of the residents
Monitor daily workload of maintenance team, assisting as needed, to ensure tasks are completed timely and effectively
Coordinate, schedule, and complete preventative maintenance on property, buildings, units, appliances and equipment
Manage the make ready process by ensuring all repairs, replacements, and clean-up are completed
Communicate daily with property office reporting on progress of service requests and make readies
Act as the safety steward by addressing hazardous conditions and training staff on safety and protective measures
Participate in property inspections with lenders, investors, and senior leadership; resolve issues as needed
Maintain an adequate inventory of materials and supplies
Exhibit “servant-first” leadership by putting the needs of the team first, providing training and feedback to continually enhance individual and overall performance, and ensuring all necessary resources are available to meet KPIs, improve service quality and exceed resident expectation
Review staff performance regularly, communicate expectations, and hold associates accountable through training, mentoring, performance improvement plans, and, as a final resource, corrective action
Monitor pool operation daily and maintain the appropriate health department standards
Maintain curb appeal by assisting grounds keeping and picking up litter
Assist with housekeeping, inspections, and other tasks as assigned by the property manager/maintenance supervisor
Maintain positive communications with residents and provide excellent service through courteous and timely response to resident needs and concerns
Perform call-back emergency service as required
Maintain organization and cleanliness of work areas and maintenance shops
Abide by Mills policies and procedures and laws pertaining to Fair Housing, Americans with Disabilities Act, etc.
Embrace Mills values and apply to all areas of responsibility