Maintenance Support Tech I or II (Administrative Support); Pharr District (Raymondville Maintenance)

Texas Department of Transportation•Raymondville, TX

About The Position

Maintenance Support Tech I Performs administrative support-related work in a maintenance office or district headquarters. Work requires contact with private entities. Employees at this level perform work independently on assignments; however, all unusual issues are referred to the supervisor. Maintenance Support Tech II Performs administrative support-related work in a maintenance office or district headquarters. Work requires contact with high-level managers, executives, governmental officials and private entities. Employees at this level establish their own work plan and priorities to meet set objectives. Issues are rarely referred to the supervisor but are handled at the occurrence.

Requirements

Maintenance Support Tech I or II: High School Grad or Equivalent in general education
Maintenance Support Tech I: No Experience Required.
Maintenance Support Tech II: 1 YEAR in administrative or clerical support, customer service, or related experience.
Experience can be satisfied by fulltime or prorated part time equivalent. College education and/or relevant technical training may be substituted for experience on a year per year basis.
Valid US driver’s license. This position requires driving a state vehicle.
Office management practices and procedures
Automated record-keeping methods
Applicable computer systems and applications
Inventory/stock control procedures
Maintaining effective working relationships with others
Dealing courteously and effectively with the public
Preparing and maintaining confidential and sensitive records, files, and reports
Using computers, applicable programs, applications, and systems
Follow verbal and written instructions
Purchasing methods and procedures
Administrative support practices and procedures to include writing, editing and report writing techniques, recording meeting notes, record keeping and records management
Prioritizing and organizing work assignments
Shows initiative and action beyond what is required to improve products or services; is self-starting and completes assignments independently without constant supervision
Protects sensitive and confidential information
Sedentary work: Lift up to 10 lbs. at a time and occasionally carry files/small tools
Light work: Lift up to 20 lbs. at a time and frequently lift or carry objects up to 10 lbs
Sitting prolonged periods of time
Repetitive Motion-substantial movements of the wrists, hands, and/or fingers
Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading

Responsibilities

Answers the telephone, evaluates requests, answers questions, routes messages, and/or serves as receptionist or front desk assistant.
Assists district personnel with annual inventory of supplies, stockpiles and minor equipment.
Conducts monthly spot inventories, verifies inventory findings, reconciles and coordinates with Business Services on adjustments needed.
Maintains and updates office files/records/logs and a wide variety of automated systems in support of personnel, finance, budgeting, maintenance, inventory, contracts, purchasing, travel information, and/or permitting activities.
Maintains radio contact with field units; responds to assists with emergency situations as required.
Prepares and distributes correspondence.
Reviews and processes records of completed maintenance projects.
Maintains calendars for department personnel to include scheduling meetings, coordinating and making appointments, and travel arrangements.
Processes receipts and invoices for payment.
Performs other job responsibilities as assigned.
Composes and prepares correspondence and applicable recurring or special one-time reports and/or confidential and sensitive communications.
Coordinates and tracks the progress of projects and/or specialized programs and informs supervisor or other Department officials of status.
Maintains materials inventory.