Maintenance Technician - Full-Time

Redstone Residential•Chicago, IL

About The Position

Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started. Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences. Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values: We Are Believers We Communicate Authentically with Care We Stay The Course We Drive Performance POSITION SUMMARY: The Maintenance Technician is primarily responsible for protecting, maintaining, and enhancing the value of the community while also maximizing the living experience for residents and the community. This is accomplished by ensuring that all resident maintenance issues are resolved expertly and efficiently.

Requirements

Local 399 Union - Required
1+ years of relevant industry experience; property management experience a plus
Must have excellent customer service skills, strong attention to detail and basic maintenance skills
Working knowledge of pool service/maintenance required
Must be able to lift a minimum of 75 lbs. and work 8-10 hour standing shifts

Responsibilities

Ensure that the property maintains an exceptional curb appeal by keeping the community grounds and buildings clean and properly maintained.
Assist with basic repairs and other general maintenance duties.
Consistently and genuinely demonstrate exemplary principles of customer service and teamwork.
Maintain a safe, tidy and sanitary clubhouse, office, model, hallways and all other common areas.
Ensure that the property is free of trash, debris and animal waste.
Ensure that the grass and landscaping are well maintained, including the watering of flowers.
Ensure the best possible appearance of each apartment prior to new resident move-in.
Oversee apartment turnovers.
Communicate with Maintenance Supervisor or Property Manager any problems with maintenance or curb appeal that requires further attention.
Respond appropriately to emergencies, according to policies and procedures.
Ensure understanding and compliance with all policies and procedures.
Contribute to resident satisfaction by ensuring that customer’s expectations are met or exceeded.
Participate in Redstone training as required.