Madhappy Malibu Part-Time Store Associate

Madhappy•Malibu, CA

1d•$18•Onsite

About The Position

Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces â including its permanent flagship in West Hollywood â to explore a personal expression as a means to an improved state of mind. Its own seasonal stores â with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo â are each designed to reflect their site, while still sharing the brandâs DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that. We are looking to hire a part-time sales associate for our Madhappy flagship location in Malibu. The Sales Associate is responsible for delivering outstanding customer service, driving sales, and fostering strong client relationships. This role requires a proactive and engaging individual who is passionate about fashion, understands the importance of personalized service, and thrives in a fast-paced retail environment. You must be based in the Los Angeles metropolitan area to be considered for this position.

Requirements

1+ year of retail or customer service experience preferred.
Strong interpersonal skills with a passion for clienteling and relationship-building.
Enthusiastic, proactive, and results-driven mindset.
Ability to thrive in a fast-paced environment and multitask effectively.
Alignment with Madhappyâs brand mission and values.

Responsibilities

Deliver an elevated shopping experience by engaging with customers in a warm, approachable, and knowledgeable manner.
Build and nurture lasting customer relationships through personalized styling, thoughtful product recommendations, and consistent, proactive client outreach.
Actively utilize clienteling tools and maintain a detailed client book to track preferences, follow up after purchases, and drive long-term engagement and repeat business.
Leverage clienteling to inform customers of new arrivals, restocks, events, and brand moments in a timely and personalized way.
Uphold Madhappyâs brand values by fostering a welcoming, inclusive, and community-driven store environment.
Maintain a clean, organized, and visually compelling sales floor that aligns with brand standards.
Support inventory management, stock replenishment, and loss prevention initiatives.
Stay knowledgeable on store policies, procedures, and product offerings to ensure seamless, efficient, and consistent service.