Manager - Alterations & Tailoring - Oak Park Mall

Nordstrom • Overland Park, KS

3d

About The Position

The ideal Alterations and Tailor Shop Manager is motivated, results oriented and committed to providing outstanding customer service every day. A day in the life… Teach, coach and develop employees to provide customers with the best service possible Identify, recruit and hire the best talent Coach employees to complete alterations/tailoring according to Nordstrom guidelines, service and quality standards Ensure the department workload is organized and items are completed by date promised Educate employees on proper fit, shop procedures and guidelines in a professional and friendly manner Manage office and labor expenses You own this if you have… Previous experience in alterations/tailoring An understanding of safe and proper use of all equipment in the shop The ability to communicate clearly and professionally with co-workers and customers A high level of ownership, accountability and initiative The ability to work a flexible schedule based on department and store needs A high school diploma, or equivalent (preferred) We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date.

Requirements

• Previous experience in alterations/tailoring
• An understanding of safe and proper use of all equipment in the shop
• The ability to communicate clearly and professionally with co-workers and customers
• A high level of ownership, accountability and initiative
• The ability to work a flexible schedule based on department and store needs

Nice To Haves

• A high school diploma, or equivalent (preferred)

Responsibilities

• Teach, coach and develop employees to provide customers with the best service possible
• Identify, recruit and hire the best talent
• Coach employees to complete alterations/tailoring according to Nordstrom guidelines, service and quality standards
• Ensure the department workload is organized and items are completed by date promised
• Educate employees on proper fit, shop procedures and guidelines in a professional and friendly manner
• Manage office and labor expenses

Benefits

• Medical/Vision
• Dental
• Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED