Manager, Business Technology Strategy

AAA Mid-Atlantic•Cincinnati, OH

19h•$95,603 - $136,000•Hybrid

About The Position

AAA Club Alliance is hiring for a Manager, Business Technology Strategy to join our team! This role is responsible for leading a team that ensures technology investments are tightly aligned with Insurance business strategy and deliver measurable value. The Manager owns the strategic technology portfolio for the Insurance business line, provides thought leadership to senior business and technology executives, and ensures consistent, high-quality translation of business priorities into technology roadmaps, investment decisions, and transformation initiatives. This role acts as a strategic partner to business leaders, a people leader to strategists, and a steward of governance, value realization, and execution alignment. What We Offer: As part of our team, you’ll enjoy a total rewards package designed to support your well-being, growth, and work-life balance. Our package includes: Competitive annual salary; the starting base compensation for this position is: $95,603-$136,000 Annual Bonus Eligibility Hybrid schedule (3 days on-site weekly) Comprehensive health benefits package 3+ weeks of paid time off accrued during your first year 401(K) plan with company match up to 7% Professional development opportunities and tuition reimbursement Paid time off to volunteer & company-sponsored volunteer events throughout the year Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability The base pay range shown is a guideline for compensation. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.

Requirements

Bachelor’s degree in business, technology, or related field; Master’s degree preferred. A combination of education and experience may be considered in lieu of a degree
Minimum of 7 years of experience in technology strategy, digital transformation, or business-technology alignment required
Prior people management or team leadership experience required
Knowledge of business strategy, operating models, and value creation frameworks as well as technology strategy and roadmap oversight
Knowledge of enterprise technology domains (applications, data, analytics, cloud, integration, security)
Knowledge of technology investment governance and portfolio management
Ability to stay current with digital transformation and modernization practices
Vendor and partner management skills
Strategic leadership, systems thinking, executive communication and facilitation skills
Skilled with financial and investment analysis, and decision making skills under ambiguity
Coaching and people development skills; ability to lead and inspire high-performing strategy teams
Ability to influence across organizational boundaries
Ability to operate effectively in a complex, fast-changing environment
Ability to translate strategy into measurable outcomes and balance long-term vision with near-term execution realities

Nice To Haves

Insurance or financial services experience strongly preferred

Responsibilities

Directly manage and coach Business Technology Strategists; set clear expectations, priorities, and success metrics for the team
Build strategic, analytical, and stakeholder management capabilities across the team
Ensure consistency, quality, and rigor in strategic analysis, roadmaps, and executive communications
Support talent development, performance management, and succession planning
Serve as the technology strategy partner to Insurance leadership, ensuring technology direction supports business growth, efficiency, and risk management
Lead the translation of Insurance business strategy into cohesive, multi-year technology strategies and capability roadmaps
Advise executives on tradeoffs between cost, risk, speed, and value across technology initiatives
Anticipate future business and technology needs and proactively shape strategic options
Own the Insurance technology strategy portfolio, including roadmap development, prioritization, sequencing, and dependency management
Lead technology investment planning, business case development, and governance processes
Ensure initiatives are evaluated and prioritized based on value creation, strategic alignment, risk, and resource capacity
Track outcomes, benefits realization, and KPI performance across the portfolio
Oversee assessment of current-state processes, systems, and architecture across the Insurance domain
Guide identification of modernization, simplification, and transformation opportunities
Partner with enterprise architecture, delivery, analytics, and operations teams to ensure strategic intent is preserved through execution
Provide oversight and guidance for major digital transformation initiatives and platform changes
Lead discussions, strategy sessions, and workshops with senior business leaders
Communicate complex technology concepts in clear, business-focused terms
Act as a key liaison between business leadership, IT delivery teams, vendors, and external partners
Influence decision-making across the organization without direct authority
Provide strategic oversight of vendor relationships supporting Insurance technology
Ensure vendors align to roadmap priorities, architectural standards, and value expectations
Escalate and resolve strategic risks or performance issues
Monitor trends in feedback, adoption, and support data to identify systemic issues
Drive continuous improvement in agent experience, operational efficiency, and decision-making
Stay informed on emerging technologies and assess relevance for Insurance use cases
Perform other duties as assigned

Benefits

Competitive annual salary; the starting base compensation for this position is: $95,603-$136,000
Annual Bonus Eligibility
Hybrid schedule (3 days on-site weekly)
Comprehensive health benefits package
3+ weeks of paid time off accrued during your first year
401(K) plan with company match up to 7%
Professional development opportunities and tuition reimbursement
Paid time off to volunteer & company-sponsored volunteer events throughout the year
Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability
Medical, Dental, and Vision plan options
Up to 2 weeks Paid parental leave
401k plan with company match up to 7%
2+ weeks of PTO within your first year
Paid company holidays
Company provided volunteer opportunities + 1 volunteer day per year
Free AAA Membership
Continual learning reimbursement up to $5,250 per year