Manager - Care Model Management

CVS Health

2d

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Manager, Care Model is responsible for owning the day‑to‑day execution of a defined care model workstream, ensuring planned activities are delivered on time and with high quality. This role translates care model strategy and direction into detailed task‑level plans, coordinates functional contributors, and drives daily follow‑through on actions, milestones, and deliverables. The Manager focuses on tactical execution, detailed tracking, and issue management, proactively identifying risks and escalating impacts that may affect the broader care model timeline. This role serves as a key operational partner to the Workstream PM and Senior Care Model leadership by providing accurate status, maintaining workstream artifacts, and ensuring reliable inputs into integrated reporting.

Requirements

• 3–5 years of experience in healthcare operations, care model implementation, clinical programs, or related operational roles supporting care delivery or value‑based initiatives
• Hands‑on experience managing workstreams or projects, including task‑level planning, execution, tracking, and follow‑up within a defined scope
• Experience coordinating cross‑functional contributors, managing dependencies, and driving deliverables to completion without direct authority
• Demonstrated experience identifying and managing risks and issues, including proposing mitigation options and escalating impacts appropriately
• Experience producing detailed status reporting and maintaining work artifacts such as action logs, timelines, and documentation to support program transparency

Nice To Haves

• Exposure to healthcare delivery systems and regulatory considerations; experience supporting care model, quality, or operational improvement initiatives preferred
• Bachelor’s degree in healthcare administration, nursing, public health, or a related area preferred or equivalent experience.

Responsibilities

• Own day‑to‑day execution of a defined care model workstream, delivering tasks and milestones as planned
• Develop and maintain task‑level work plans; track actions, owners, dependencies, and due dates
• Coordinate functional contributors to support timely completion of workstream deliverables
• Identify and manage workstream‑level risks and issues; propose mitigation options and timing impacts
• Escalate risks, issues, or slippage impacting the broader care model critical path
• Provide accurate, timely status updates and inputs to integrated workstream reporting
• Maintain workstream documentation, action logs, and supporting artifacts
• Ensure operational rigor, attention to detail, and accountability for assigned outcomes

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level