Manager, Client Development, Boston

CHANEL • Boston, MA

2d • $87,500 - $120,000 • Onsite

About The Position

We are looking for a Manager, Client Development who will be a brand ambassador and business leader focused on delivering extraordinary experiences for internal team and clients. They will play a crucial role for driving the business, coaching, and managing a diverse team, and equipping the Boutique Director with critical business knowledge.

Requirements

• Ability to thrive in a team environment and work collaboratively
• Understanding of, and passion for client experience
• Excellent communication skills
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
• Curiosity and desire to learn and grow professionally within the world of CHANEL
• Minimum 5 years of related experience
• Bachelor’s degree (preferred)
• Ability to lift 15 lb.
• A flexible schedule with the ability to work late nights, weekends, and some holidays

Nice To Haves

• Foreign language skills are preferred but not required

Responsibilities

• Through spending time on the selling floor, coach and always inspire team to deliver an elevated client experience for all clients
• Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork
• Provide initial and frequent ongoing training and development for all team members, including CHANEL savoir faire, product details and service delivery
• Lead team with agility and resilience, continuously improving based on key performance indicators and lessons learned
• Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events

Benefits

• Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees