Manager, Compliance Third-Party Risk Management (TPRM) (US)

TD Bank • New York, NY

2d • $91,000 - $145,600

About The Position

At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact – both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program – it's about creating a culture of compliance that will cascade throughout the organization.

The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank’s size, complexity, and risk profile. In this role, you’ll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future. Beyond technical expertise, we’re looking for someone with an entrepreneurial mindset—someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure.

TD Bank is seeking a Compliance Program Governance Manager - TPRM to support the CPM function and overall Regulatory Compliance Management (RCM) Program and Framework . This role will participate in the development and implementation of the compliance governance program to include Enterprise Standard creation and implementation, assist in the day-to-day execution of the program, hold stakeholder training sessions, perform monitoring & testing of Compliance TPRM teams (Global/US) and of Business Lines (BL) to ensure adequacy of First Line oversight of Third Party processes related to compliance with consumer regulations, conduct gap assessments, and thematic analysis of issues/findings, in addition to reporting. The Manager will work closely with stakeholders across Compliance, Operational Risk, Legal, Procurement, and Compliance Units (CUs) to ensure adherence to regulatory requirements and internal policies.

The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank’s size, complexity, and risk profile. In this role, you’ll need to be strategic, tactical, collaborative and creative in your approach. You will manage the day-to-day operations and help to redesign and implement a forward-thinking compliance program for the future. Beyond technical expertise, we’re looking for someone with an entrepreneurial mindset—someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the team redefines the bank's compliance program and structure. Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you’ll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards.

Requirements

• Undergraduate degree or equivalent work experience
• 7+ years of experience

Nice To Haves

• 7+ years of experience in compliance, risk management, internal audit, or related fields, with demonstrated leadership or team management experience.
• Preferred experience in fintech, regulated financial services institutions, or consulting firms.
• Ability to thrive in a fast-paced, deadline-driven environment, including by demonstrating excellent time management and planning skills, along with the ability to handle multiple assignments at the same time.
• Experience with regulatory programs or consent order projects.
• Proficiency in developing and implementing governance documents and conducting testing for adherence.
• Strong leadership skills with a proven track record in driving positive and sustained change.
• Experience in project management and/or managing issues through remediation.
• Ability to effectively partner with cross-functional teams, including Operational Risk, TPRM, and Business Owners.
• Professional demeanor, excellent interpersonal skills, capable of working with all levels of internal and external staff including regulators and collaborating across large organizations.
• Strong analytical and communication skills with the ability to escalate and articulate risks to senior leadership.
• Experience mentoring or managing team members and driving individual performance and development.
• Ability to work in a team dynamic.
• Highly proficient and skilled in Word, Excel, PowerPoint, Outlook, Teams, Microsoft Office Suite, MS Project, Visio, and Power BI.
• Proficiency with compliance related GRC tools (e.g., ServiceNow, Archer).

Responsibilities

• Compliance Governance Management: Develop and maintain Enterprise Compliance TPRM Standard and procedure documents; perform annual refreshed Conduct training for impacted stakeholders Participate as a stakeholder in annual Global/US Compliance TPRM procedure review to ensure alignment with Enterprise Compliance TPRM Standard Perform gap assessments against TPRM Policy and Standards
• Monitoring, Testing, and Issue Management: Establish Quality Assurance (QA) process Develop controls and monitoring testing Conduct Business Line Third Party Oversight Reviews to assess adequacy of business/first line oversight over third party's processes related to compliance with consumer regulations. Provide oversight for Issues and Findings assigned to Global and US Compliance Own current Issue remediation efforts
• Reporting and Stakeholder Engagement : Coordinate with the reporting team to develop and deliver regular reporting to senior management on key third-party compliance risks, trends, and remediation efforts. Conduct thematic analysis of issues/findings to identify program enhancement opportunities Participate in relevant governance committees, risk forums, and third-party oversight meetings to represent CPG's perspective on third-party risk. Ensure regulatory changes impacting third-party compliance risk are identified, assessed, and integrated into TPRM processes. Serve as SME for Enterprise Compliance TPRM Manage and coach junior team members, providing regular feedback, supporting professional development, and building subject matter expertise across the team.
• The Compliance Governance & Operations Manager leads the development and implementation (or lead support) of enterprise Compliance programs, including frameworks, policies, standards and development of procedures, awareness and specialized training, monitoring, reporting and information, escalation of issues and events.
• Depth & Scope: Highly seasoned professional role requiring substantial knowledge/expertise in a complex field and knowledge of broader related areas Integrates knowledge of the enterprise sub-function’s or business line’s overarching strategy in developing solutions across multiple functions or operations Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services Acts as a technical expert/lead integrating cross-function understanding within their own field of specialty; may manage team(s) of related specialists Leads cross-functional teams or projects with significant resource requirements, risk and/or complexity Independently manages end-to-end functional programs Uses sophisticated analytical thought to exercise judgement and identify solutions Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions Impacts the achievement of sub-function or business line objectives within the area they are accountable for Work is guided by policies and industry standards/methods Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders Works autonomously as the lead and guides others within area of expertise
• Customer Accountabilities: Works with Compliance partners and other related groups (such as Legal and Risk) to support creation of documentation and reports required by external regulatory bodies and TD internal groups Leads development of team procedures and governance processes and advises the Compliance stakeholders and teams of changes and enhancements to enterprise Compliance programs and requirements and where they may impact in the organization Provides governance oversight through management of the policy and training exemption governance and reporting processes to the Compliance Senior Executive Team (and related Compliance Sub-Committees) Assists Compliance team members in the use of Issues and Events system for tracking and reporting Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of the Compliance program Represents CGO as a specialist on internal or external committees as well as on enterprise-wide Regulatory Change Management initiative, as required Delivers relevant subject matter expertise and Compliance advice to business Compliance partners Interacts with control functions within the organization Conducts meaningful research, analysis, and assessment of Compliance program activities at the functional level using results to draw conclusions, make recommendations, assess the effectiveness of enterprise Compliance programs Participates in/manages regulatory examinations and external/internal audits with respect to request for information regarding CGO portfolio; reviewing, packaging and providing information for department executive
• Shareholder Accountabilities: Adheres to enterprise frameworks and methodologies that relate to activities for our business area Makes sure respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate Manages business operations to be in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets) Participates in cross-functional/enterprise/initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exists Leads/facilitates and/or implements actions/remediation plans to address performance/risk/governance issues Actively manages relationships within and across various business lines, corporate and/or control functions and manages alignment with enterprise and/or regulatory requirements Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
• Employee/Team Accountabilities: Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques Participates in personal performance management and development activities, including cross training within own team Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provides training, coaching and/or guidance as appropriate Contributes to a fair, positive and equitable environment that supports a diverse workforce Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Benefits

• Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level