Manager, Data Collection
About The Position
iHeartMedia Current employees and contingent workers click here to apply and search by the Job Posting Title. The audio revolution is here – and iHeart is leading it! iHeartMedia, the number one audio company in America , reaches 90% of Americans every month -- a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service. In fact, we have: More #1 rated markets than the next two largest radio companies combined; We’re the largest podcast publisher , with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix; iHeart is the home of many of the country’s most popular and trusted on-air personalities and podcast influencers , who build important connections with hundreds of communities across America; We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour; iHeartRadio is the #1 streaming radio digital service in America; Our social media footprint is 7 times larger than the next largest audio service; and We have the only complete audio ad technology stack in the industry for all forms of audio , from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale. As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option. Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone. Only one company in America has the #1 position in everything audio: iHeartMedia! If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do! What We Need: At iHeartMedia, we reach 9 out of 10 Americans every month through our unmatched audio platforms—and behind every successful campaign is a team dedicated to excellence in client service. You’ll play a vital role in helping our sales teams deliver on our mission to super-serve our clients and listeners. You’ll be the operational backbone that ensures our sales process runs smoothly, efficiently, and with heart. What You'll Do: Support Account Executives in the post-sale process. Prepare sales materials such as recaps and client-facing documents using tools like PowerPoint, Salesforce, and internal systems. Monitor campaign performance and assist in compiling data for client reporting and renewals. Manage deadlines and deliverables to ensure all client expectations are met or exceeded. Serve as a liaison between sales, programming, and operations to ensure alignment and communication. Assist with billing and reconciliation to ensure accuracy and timely processing.
Requirements
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (especially Excel and PowerPoint); Salesforce experience is a plus.
- Ability to manage multiple priorities in a fast-paced environment.
- A collaborative mindset and a passion for delivering exceptional client service.
- Proactive and independent work ethic.
- Advanced written and verbal communication skills.
- Proficient in Salesforce (preferred).
- Exceptional organizational and prioritization skills in a fast-paced setting.
- Tech savvy with the ability to learn new systems quickly.
- Comfortable handling high volume.
- Outstanding interpersonal skills and the ability to collaborate effectively.
- Previous experience or understanding of media sales is beneficial.
- Strong attention to detail.
Responsibilities
- Support Account Executives in the post-sale process.
- Prepare sales materials such as recaps and client-facing documents using tools like PowerPoint, Salesforce, and internal systems.
- Monitor campaign performance and assist in compiling data for client reporting and renewals.
- Manage deadlines and deliverables to ensure all client expectations are met or exceeded.
- Serve as a liaison between sales, programming, and operations to ensure alignment and communication.
- Assist with billing and reconciliation to ensure accuracy and timely processing.
Benefits
- Employer sponsored medical, dental and vision with a variety of coverage options
- Company provided and supplemental life insurance
- Paid vacation and sick time
- Paid company holidays
- A Spirit day to encourage and allow our employees to more easily volunteer in their community
- A 401K plan
- Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
- A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
