Manager, Data Management & Governance

Grant Thornton • Chicago, IL

7h • $144,000 - $233,280 • Hybrid

About The Position

Grant Thornton is seeking a Manager, Data Management & Governance to join the
team. Approved office locations can be found below.

The Manager, Data Management & Governance, sits within the Customer Platforms
Strategy team in the Go-To-Market organization. This role is responsible for
ensuring the firm's Customer Platforms data is accurate, complete, and reliable
establishing the governance standards, data quality processes, and operating
model that allow our commercial platforms to serve as a trustworthy foundation
for client master data, pipeline reporting, and firm-wide integrations.

The Customer Platforms team is the function within the Go-To-Market organization
responsible for the strategy, governance, and operational performance of the
firm's customer technology ecosystem. Data & Governance is a dedicated function
within this team focused on making sure the data that powers our customers
platforms is fit for purpose across all downstream uses, including ERP
integration, growth performance reporting, and onboarding of teams joining the
Grant Thornton Advisors network.

This role partners closely with Platform Operations and the COE within Customer
Platforms, as well as go-to-market, marketing, commercial, IT, and other
relevant firm functions across the firm.

Requirements

• 6+ years in data management, data governance, CRM operations, or a related data-focused role
• Built or formalized a data governance function, framework, or set of operating standards
• Managed data quality processes including deduplication, enrichment, record matching, and master data management
• Operated as a data owner or governance lead for a CRM platform (Dynamics 365 or equivalent)
• Supported M&A data integration or systems migration work, including managing data from legacy or third-party sources
• Working knowledge of data query tools (SQL or equivalent) to investigate, validate, and audit data independently 
• Hands-on experience working within CRM data environments such as Microsoft Dataverse or equivalent 
• Ability to assess and map data structures from source systems including legacy or third-party platforms against target data models
• Experience or familiarity with global data privacy requirements
• Worked in or alongside professional services, financial advisory, or a similarly complex matrixed organization

Nice To Haves

• You understand that bad data is a business problem, not just a technical one and you know how to make that case to senior stakeholders
• You bring structure and rigor to environments where data has historically been managed informally
• You are a collaborative partner who builds trust across platform, IT, and go-to-market teams
• You can translate data complexity into clear business language without losing the substance
• You are technical enough to get into the data yourself when needed, and business-savvy enough to know when the findings matter
• You are detail-oriented and accountable, you hold yourself and the work to a high standard
• You are comfortable building from scratch and thrive in environments where you define what good looks like
• Professional services or financial advisory background preferred

Responsibilities

• Own Data Quality and Integrity
• Build and Run the Data Governance Function
• Support Data Integration for Onboarding and M&A
• Partner Across the Firm

Benefits

• Whether it’s your work location, weekly schedule, or flex time off, we empower you with the options to work in the way that best serves your clients and your life. Consistent with the firm’s hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site.
• Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household.
• We understand that your needs, responsibilities and experiences are different — and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at www.gt.com/careers
• When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we’re taking action for diversity, equity & inclusion at www.gt.com/careers
• Grant Thornton interns are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave and are paid for firm holidays that fall within their internship period.
• Grant Thornton seasonal employees are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Seasonal employees may also be eligible to participate in the firm’s 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed