Manager, Development Counseling Services - Deseret Industries

The Church of Jesus Christ of Latter-day SaintsSalt Lake City, UT
1d

About The Position

This role helps to foster self-reliance, care for the poor and the needy, and provide opportunities for giving and service by: helping members become economically and emotionally self-reliant; providing access to essential food and clothing items, helping members prepare for and respond to disasters; and providing humanitarian aid to relieve suffering; thus furthering the mission of the Church. The Manager, Development Counseling Services, is responsible for managing all activities of assigned field units in a defined geographical area of the world or along a defined functional area for a division within Welfare Services (Production & Distribution-Storehouse, Deseret Industries, Employment Resource Services, or Humanitarian Service). The incumbent ensures that the annual service plan goals, government compliance and local church leaders' needs are met. The incumbent interacts with a wide variety of people, including division directors, managers of field operations, and various committees and boards. The incumbent leads, supervises, and motivates individuals to higher levels of performance and a working knowledge of welfare principles and services. The incumbent is self-starting, enthusiastic, and relates to others in a caring and sensitive manner. The Mgr, Development Counseling Services role exists to support the mission and purpose of the Welfare and Self-Reliance Department and Deseret Industries Division. The purpose of this position is to implement strategy for field operations and maintain accountability to assignments and activities. The incumbent is responsible to: 1) ensure programs, policies and processes are implemented across multiple areas; 2) provide direct supervision and support to Development Counseling Region Managers; 3) consult with ecclesiastical leaders to ensure the system of support is in place to assist local units; 4) provide input to the annual plan and budget process; 5) provide training on Development Counseling initiatives, new processes and activities; 6) ensures quality assurance; reports metrics for accountability and performance. The incumbent is responsible to strictly enforce legal compliance standards and ethics; ensures employees are compliance with licensing qualifications and using appointed systems to record work; ensures HIPAA compliance. The Mgr, Development Counseling Services is responsible for the performance and development of each employee reporting to this position and possesses a strong knowledge base in gospel principles to govern the work. Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom. Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law. Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.

Responsibilities

  • ensure programs, policies and processes are implemented across multiple areas
  • provide direct supervision and support to Development Counseling Region Managers
  • consult with ecclesiastical leaders to ensure the system of support is in place to assist local units
  • provide input to the annual plan and budget process
  • provide training on Development Counseling initiatives, new processes and activities
  • ensures quality assurance
  • reports metrics for accountability and performance
  • strictly enforce legal compliance standards and ethics
  • ensures employees are compliance with licensing qualifications and using appointed systems to record work
  • ensures HIPAA compliance
  • responsible for the performance and development of each employee reporting to this position
  • possesses a strong knowledge base in gospel principles to govern the work
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