At Hyundai, we’ve rethought our business and created cars that combine performance, quality, design and innovation into a complete package. It’s time you rethink what you expect from an employer. At Hyundai, we understand you're not just building a career – you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today. WHAT YOU WILL DO Responsible for assisting dealers in all facets of dealership operations including sales support, product distribution, merchandising, advertising, customer assistance and sales training. HOW YOU CAN MAKE AN IMPACT Attain regularly assigned wholesale and retail vehicle sales objectives. Attain market penetration/registration performance objectives. Ensure dealer/district market representation standards of facility, signage, management and capital. Attain Customer Satisfaction Performance Objectives. Meeting assigned objectives for the allocation of aged inventory. Meeting assigned objectives for selling PIOs (Port Installed Objective-Accessories Sales). Attain Hyundai Protection Plan (HPP) and Certified Pre-owned (CPO) extended service contract penetration objectives. Conduct in-dealership sales training. Provide merchandising and sales promotion support to dealers. Coordinate auto show display needs within district. Develop fleet sales through fleet account contacts with dealers. Review, analyze and provide consultation on dealership business management financial performance including profitability, floor plan requirements and working capital. DSM should be able to utilize QMF/SQL to run data utilizing this information during dealer contacts. Assist Dealers with CRM and Interactive Marketing initiatives. Complete regular administrative responsibilities including contact reports, weekly market re-caps, sales forecasts, etc. Complete all assigned dealer surveys or requests for data as required by either Regional or National Sales management. The DSM position requires flexibility as other responsibilities can be assigned on a daily basis. Extensive overnight travel required. Requires a very high level of independent judgment since many of the decisions being made on a daily basis directly affect the HMA and dealer relationship. The decisions on allocating vehicles, co-op advertising funds, marketing support funds, etc. can place the company in harms way if not treated fairly and equally between all dealers within the district. Must also understand HMA’s business to help dealers understand why they’re not successful and recommend solutions. A knowledge base of corrective recommendations that can be shared between dealers without jeopardizing dealership relationships or place HMA in legal danger. Internally, each DSM is expected to use proper judgment in dealing with HMA employees, managing expenses, completing contact reports on a timely basis and in accordance with HMA policies. WHAT YOU WILL BRING TO THE ROLE
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED